Gilda Novelo
Hunucma
Summary
Dynamic International Logistics Coordinator with expertise in customs compliance and logistics coordination at Channel Prime Alliance. Proven track record in optimizing transport routes and enhancing delivery efficiency. Skilled in cross-functional collaboration and training, driving process improvements that reduced lead times and improved service levels. Committed to exceptional customer communication and problem-solving.
Bilingual: Spanish - English
Overview
30
30
years of professional experience
Work History
International Logistics Coordinator
Channel Prime Alliance, a Ravago Company
08.2005 - 06.2024
- Coordinated international shipments, ensuring compliance with customs regulations and documentation requirements.
- Managed logistics schedules, optimizing transport routes to enhance delivery efficiency.
- Collaborated with cross-functional teams to streamline supply chain operations and reduce lead times.
- Developed and maintained relationships with freight forwarders and carriers to improve service levels.
- Analyzed shipping data to identify trends, driving initiatives for cost reduction and process improvement.
- Trained new staff on logistics procedures, fostering knowledge sharing and operational consistency.
- Developed strong relationships with key vendors, negotiating favorable contracts and securing better shipping rates.
- Tracked orders and notified customers of status or potential delays.
- Organized records of vehicles, schedules and completed orders.
- Received and processed orders from international customers to meet their requirements.
- Prepared the necessary paperwork to meet the international customs requirements of the countries to which goods were exported.
Mortgage Loan Processor
Nationwide Mortgage Company
09.1994 - 07.2005
- Reviewed loan applications for accuracy and completeness to ensure compliance with lending regulations.
- Coordinated communication between borrowers, underwriters, and real estate agents to expedite loan processing.
- Analyzed financial documents to assess borrower eligibility and mitigate risk during the approval process.
- Streamlined documentation processes, reducing processing time through improved organization and prioritization techniques.
- Mentored junior processors on best practices for handling complex loan scenarios and regulatory requirements.
- Led initiatives to enhance workflow efficiency, resulting in improved turnaround times for loan approvals.
- Implemented training sessions on new mortgage software tools, enhancing team productivity and accuracy in processing loans.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Handled any conditions sent from underwriting departments.
- Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
- Prepared file for final clear-to-close by branch management.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation.
- Optimized workflow management by prioritizing high-priority tasks and meeting strict deadlines consistently.
- Ensured compliance with federal lending regulations through meticulous attention to detail during the loan processing phase.
- Communicated with originator and applicant concerning progress of loan file.
- Analyzed borrower credit reports and income statements to verify accuracy.
Education
BBA - Administraccion De Empresas Turisticas
Instituto Tecnologico De Merida
Merida, Yucatan, Mexico06-1993
Skills
- International shipping
- Customs compliance
- Logistics coordination
- Process improvement
- Order tracking
- Cross-functional collaboration
- Shipping documentation
- Workflow optimization
- Customer communication
- Time management
- Training and mentoring
- Transportation planning
- Multimodal transportation
- Incoterms awareness
- Customer service
- Problem-solving
- Invoicing and shipping documentation
- Verbal and written communication
- Punctual and dependable
- Decision-making
- Purchase orders
- Shipment tracking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
International Logistics Coordinator
Channel Prime Alliance, a Ravago Company
08.2005 - 06.2024
Mortgage Loan Processor
Nationwide Mortgage Company
09.1994 - 07.2005
BBA - Administraccion De Empresas Turisticas
Instituto Tecnologico De Merida