Gilda Gabriela Rodriguez
Winterville,GA
Summary
Reliable employee, with 20+ yrs customer service experience, seeking receptionist position. Offering excellent communication and good judgment. Bilingual (English and Spanish)
Overview
23
23
years of professional experience
Work History
Cashier/ Line Worker/Assistant Kitchen Staff Member
Strickland's Restaurant
03.2023 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Phlebotomist
Quest Diagnostics, Patient Services
08.2015 - 04.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Phlebotomist
Athens Regional Medical Center - Armc
02.2006 - 10.2013
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Head Bookkeeper
BI-LO
08.2001 - 09.2006
- Improved invoice processing efficiency by implementing an automated system for tracking expenses and payments.
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
- Worked with senior accounting staff to prepare financial documents and reports such as bills and invoices, year-end analysis, budgets, financial records, and financial statements.
- Conducted internal audits to ensure compliance with federal regulations and industry best practices.
- Oversaw accounts payable functions, negotiating favorable payment terms with vendors to minimize costs and maximize operational efficiency.
Education
Certificate - Master Cosmetologist
Athens Technical College
Athens, GA05.2013
Certificate - Phlebotomy
Athens Technical College
Athens, GA05.2006
High School Diploma -
Cedar Shoals High School
Athens, GA05.2001
Skills
- Bilingual (English&Spanish)
- Fast Learner
- Trainable
- Customer Service (20yrs)
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Professional telephone demeanor
- Reliability and punctuality
- Reliable and Responsible
- Data Entry
- Computer Proficiency
Languages
Spanish
Native or Bilingual
Timeline
Cashier/ Line Worker/Assistant Kitchen Staff Member
Strickland's Restaurant
03.2023 - Current
Phlebotomist
Quest Diagnostics, Patient Services
08.2015 - 04.2022
Phlebotomist
Athens Regional Medical Center - Armc
02.2006 - 10.2013
Head Bookkeeper
BI-LO
08.2001 - 09.2006
Certificate - Master Cosmetologist
Athens Technical College
Certificate - Phlebotomy
Athens Technical College
High School Diploma -
Cedar Shoals High School
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