Gilda ( Jill) Warren-Stanley
Houston,TX
Summary
Successful Realtor with 24 years of experience in home sales. Well-versed in maintaining relationships with clients to increase profit channels and enhance client and customer relations. Skillful multitasker polished in networking to expand connections and deliver strategic solutions for both new and experienced home buyers.
Overview
23
23
years of professional experience
Work History
Realtor
Epique Realty
04.2024 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Realtor/Team Leader
NB Elite Realty
06.2019 - 04.2024
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Compared recently sold area properties to determine competitive market prices.
- Advertised client properties through websites, social media, and real estate guides.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Realtor/Team Leader
Remax Realty
03.2017 - 06.2019
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
- Wrote contracts to outline sales and purchases of properties.
- Advised and informed prospective clients on current market activities and conditions.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compared recently sold area properties to determine competitive market prices.
- Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
- Expanded client base through effective prospecting techniques and referrals from satisfied customers.
- Mentored new agents, providing valuable guidance on industry best practices and strategies for success in the real estate market.
- Improved office efficiency by implementing streamlined systems for managing appointments, tracking leads, and organizing paperwork related to property transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Negotiated, facilitated, and managed real estate transactions.
- Maintained connections with clients to encourage repeat business and referrals.
- Prepared and presented contracts and other legal documents to clients.
- Coordinated appointments to show tenants and buyers prospective homes.
- Reviewed and executed confidential documents, contracts and disclosures.
- Developed new business and managed new and existing clients.
Manager of Operations
Gateway Shopping Center
12.2004 - 07.2010
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Devised processes to boost long-term business success and increase profit levels.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Licensed Realtor
Coldwell Banker
08.2001 - 10.2004
- Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
- Negotiated favorable terms for clients during contract discussions, ensuring their best interests were represented.
- Communicated with clients to understand property needs and preferences.
- Increased home sales by providing exceptional customer service and maintaining strong relationships with clients.
Education
No Degree - Business Administration And Management
San Jacinto College District
Pasadena, TXHigh School Diploma -
Sam Rayburn High School
Pasadena, TXSkills
- Client Relations
- Contract Negotiation
- Strong negotiation skills
- Property Marketing
- Schedule Coordination
- Negotiation
- Sales negotiation
- Social Media Marketing
- Market Research
- Buyer representation competence
- Property Management
- Leasing and sales
- Pricing negotiation
- Price Structuring
- Property Research
- Home staging proficiency
- Closing support
- Property tours and inspections
- Seller representation aptitude
- Client-oriented
- Client management
- Highly Professional
- Active Texas Real Estate License
- Comparative market analysis
- Excellent teamwork
- Lead Follow Up
- House showings
- MLS expert
- Buyer contracts
- Attention to Detail
- Adaptability and Flexibility
- Buyer and Seller Representation
- Problem-Solving
- Works well independently
Affiliations
- Homes For Heroes
- Military Relocation
Timeline
Realtor
Epique Realty
04.2024 - Current
Realtor/Team Leader
NB Elite Realty
06.2019 - 04.2024
Realtor/Team Leader
Remax Realty
03.2017 - 06.2019
Manager of Operations
Gateway Shopping Center
12.2004 - 07.2010
Licensed Realtor
Coldwell Banker
08.2001 - 10.2004
No Degree - Business Administration And Management
San Jacinto College District
High School Diploma -
Sam Rayburn High School
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