Gilda P. Ramos
West Covina,CA.
Summary
Collaborative leader, committed to providing services to vulnerable populations throughout Los Angeles County, including the frail elderly, mentally ill and justice impacted individuals. Skilled at building and maintaining strong relationships with diverse stakeholders. Also, adept at training, developing and supervising subordinate supervisory staff.
Overview
23
23
years of professional experience
Work History
Assistant Division Chief, Probate Conservatorship
DMH – Office of the Public Guardian
01.2019 - Current
- Oversight of Probate Conservatorship Program comprised of 38 to 42 staff members, comprised of supervisory and line staff
- Ensure services are delivered to individuals who are unable to provide for their own basic needs of food, clothing, and shelter. These services include placement in the most appropriate level of care, access to medical and psychiatric treatment, as well as coordinating access to substance abuse treatment
- Formulate policies and procedures for the administration of the division, this process includes acting as chair of work groups comprised of other managers and line staff
- Assist in the preparation of the division's annual budget
- Conduct in-service presentations to hospitals, skilled nursing facilities, community organizations and law enforcement
- Represent the Office of the Public Guardian in stake holder meetings
- Develop training curriculum; conduct new employee training and on-going training to staff when policy and program changes occur.
- Oversee proper implementation of best practices, policies and procedures in alignment with regulations , policies, and operational needs.
Assistant Division Chief, LPS Conservatorship
DMH – Office of the Public Guardian
01.2014 - 01.2019
- Oversight of LPS Conservatorship Program comprised of 42 - 45 staff members
- Ensured services were delivered to individuals unable to provide for their own basic needs of food, clothing, and shelter determined to be gravely disabled by the Mental Health Court
- Provided access to mental health services for adults and minors involved with DCFS and Dependency Court
- Formulated policies and procedures for the administration of the division
- Assisted in the preparation of the division's annual budget
- Conducted in-service presentations to hospitals, skilled nursing facilities, community organizations and law enforcement
- Represented the Office of the Public Guardian in stake holder meetings
- Conducted new employee training and on-going training to staff when policy and program changes occurred
Supervising Deputy Public Conservator
DMH - Office Of The Public Guardian
01.2011 - 01.2014
- Supervised 6 – 8 Deputy Public Conservators engaged in the investigation of Probate Conservatorship referrals
- Assigned, reviewed and evaluated the work of staff, including review of reports to be submitted to Superior Court
- Advised subordinates on problem cases and provided guidance in conservatorship and/or estate administration
- Appeared in hearings held in Superior Court to testify during Conservatorship hearings
- Confered with conservatees and wards, relatives, attorneys or other interested persons regarding the care, protection, placement, or financial affairs of conservatees and wards
- Participated and conducted in-service presentations to hospitals, skilled nursing facilities and community organizations
- Conducted new employee trainings and participate in staff development activities.
Senior Deputy Public Conservator
DMH – Office, the Public Guardian
01.2009 - 01.2011
- Assigned to Property Unit, responsible for handling the more complex cases in the unit
- Duties included search of conservatees’ residences to secure valuables for their benefit
- Appeared in person at banks to close out bank accounts and safe deposit boxes owned by conservatees
- Submitted recommendations to case management deputies regarding best alternatives to handle conservatees’ property
- Submitted findings to Superior Court during Conservatorship hearings
- Conducted in-service presentations to hospitals, skilled nursing facilities and community organizations
Deputy Public Conservator II
DMH - Office Of The Public Guardian
01.2006 - 01.2009
- Investigated referrals to determine need for the establishment of conservatorship
- Interviewed relatives and others in order determine existence of viable alternatives
- Searched, located, and arranged for the safekeeping of real and personal property; submit recommendations to the court.
Deputy Public Administrator II
TTC - Office Of The Public Administrator
01.2003 - 01.2004
- Investigated referrals for decedent estate administration
- Interviewed relatives and others to locate surviving heirs, determine the existence of a will, assets, and jurisdiction over a deceased person’s estate
- Searched, located, and arranged for the safekeeping of real and personal property and determined if an estate was eligible for probate administration
Eligibility Worker I, II
Public Social Services
01.2001 - 01.2003
- Interview applicants to assess their needs, collected financial data to determine initial and continuing eligibility to various Medi-Cal programs
- Organize workload to process cases within specific time limits established by legislation.
Education
Certification -
California Institute For Behavioral Health Solutions, USC School of Public Policy
Master of Public Administration -
California State University
Northridge, CA2012
Bachelor of Business Administration -
University of Phoenix
Pasadena, CA2002
Skills
- Supervisory and Management skills
- Problem Solving
- Strategic Thinking
- Staff Development
- Interpersonal Skills
- Decision-Making Skills
- Training Skills
- Analytical Skills
- Critical Thinking
Languages
Spanish
Native or Bilingual
Timeline
Assistant Division Chief, Probate Conservatorship
DMH – Office of the Public Guardian
01.2019 - Current
Assistant Division Chief, LPS Conservatorship
DMH – Office of the Public Guardian
01.2014 - 01.2019
Supervising Deputy Public Conservator
DMH - Office Of The Public Guardian
01.2011 - 01.2014
Senior Deputy Public Conservator
DMH – Office, the Public Guardian
01.2009 - 01.2011
Deputy Public Conservator II
DMH - Office Of The Public Guardian
01.2006 - 01.2009
Deputy Public Administrator II
TTC - Office Of The Public Administrator
01.2003 - 01.2004
Eligibility Worker I, II
Public Social Services
01.2001 - 01.2003
Certification -
California Institute For Behavioral Health Solutions, USC School of Public Policy
Master of Public Administration -
California State University
Bachelor of Business Administration -
University of Phoenix
Similar Profiles
Tracey SmithTracey Smith
Chief Investigator at Office of the Public Defender/ Law Guardian OfficeChief Investigator at Office of the Public Defender/ Law Guardian Office
Nish SharmaNish Sharma
Investigator at Office of the Public GuardianInvestigator at Office of the Public Guardian
Abdirahman AliAbdirahman Ali
Team Leader at Office of the Public GuardianTeam Leader at Office of the Public Guardian
Denis A. ZapataDenis A. Zapata
Operations Service Manager at Delta Air Lines, LAXOperations Service Manager at Delta Air Lines, LAX
Steven YanesSteven Yanes
Residential Assistant at California State University, Long BeachResidential Assistant at California State University, Long Beach