GILDARDO BASTIDA
5741 Granger St Apt 5A, Corona ,NY
Summary
Reliable hotel room attendant with a strong background in cleaning, linen handling, and guest support. Maintains clean, stocked rooms, responds to guest requests, and follows housekeeping checklists and sanitation standards with care and consistency.
Overview
14
14
years of professional experience
Work History
Hotel Room Attendant
Grand Central Westin Hotel
New York, New YorkNY
07.2024 - Current
- Cleaned guest rooms to Westin brand standards and housekeeping checklists.
- Replaced bed linens in guest rooms to ensure cleanliness and comfort., made linens and arranged furniture for guest arrivals.
- Disinfected surfaces using appropriate chemicals to ensure sanitary conditions are maintained at all times.
- Restocked linens, toiletries, and guest amenities in assigned rooms to enhance guest experience.
- Inspected room condition and reported maintenance issues to ensure guest satisfaction.
- Responded to guest requests with courteous service
- Reported any missing or damaged items found while cleaning rooms to the supervisor immediately.
AMAN NEW YORK HOTEL
New York, NY
08.2022 - 04.2024
- Deep clean rooms.
- Vacuum the room and hallways.
- Provide the housekeepers with the necessary items to clean the rooms.
- Keep stock the linen closet.
- Respond to the requests of the guests.
- Turn down services.
- Cleaning rooms.
- Replace items guest's room.
MOXY HOTEL / SUPERIOR CLEANING SERVICES
NEW YORK, NY
04.2021 - 05.2022
- Provided optimal level of customer services for industry.
- Assisted in cleaning all vacant and used rooms and provided status reports.
- Administered cleaning of floor, carpets and mattresses.
- Managed guest supplies and replenished as required.
- Maintained record of housekeeping cart and ensure adequacy.
- Always maintained neat and clean hotel area.
- Provided response to all hotel guest requests and inquiries.
- (212) 594-5696
CASA BLANCA HOTEL
NEW YORK, NY
09.2020 - 03.2021
- Maintained appropriate supplies for all rooms and stock linens.
- Coordinated with housekeeping lead and ensured clean hotel rooms and hallways.
- Performed regular sanitization of all guest bathrooms and clean rooms.
- Analyzed every room individually to ensure efficient cleanliness as per requirement.
- Maintained workstation and ensured adequate stocks in it.
- Evaluated linens and terry and ensured the absence of any defect.
- Greeted all guests pleasantly and resolved all queries.
- Monitored equipment and ensured efficient working.
- Do all linens laundry.
- (212) 368-9915
CHELSEA CABINS
New York, NY
01.2018 - 07.2020
- Cleaned rooms assigned for the day, help other housekeepers when finished, help out with laundry and events when needed.
- Regularly checked the status of all rooms and changed the linens and made beds properly.
- Assisted in cleaning all vacant and used rooms and provided status reports.
- Used vacuum cleaners, floor polishers, carpet shampooers, and others, I administered cleaning of the floor, carpets, mattresses, cleaning curtains, and dusting lamp shades.
- Managed guest requests effectively and efficiently while also managing guest supplies and replenishing as required.
SANCTUARY NYC RETREATS
New York, NY
07.2012 - 12.2017
- Perform preseason duties such as setting up and guest's rooms for opening.
- Clean rooms, lounges, and bathrooms by vacuuming, sweeping, mopping, and washing.
- Dust and polish furniture and ensure that bathroom supplies are replenished.
- Clean and maintain common hotel areas such as lobbies and sitting rooms.
- Make beds and change linen on schedule or on a when-needed basis.
- Gather dirty laundry and arrange for it to be taken to the laundromat.
- Ensure that each laundry bag is properly tagged when packed.
- Return appropriate laundry bag to guestroom when cleaned.
- Stock and maintain supply rooms and maintain contact with vendors to ensure consistent supply.
- Assist guests with reasonable housekeeping requests and respond to their queries.
Skills
- Hotel Sanitation
- Hospitality
- Equipment handling
- Recycling
- Restorative cleaning
- Inspection
- Staff training
- Laundry management
- Guest relations
- Bilingual in English/Spanish
- Basic knowledge of computers
- Able to lift and carry heavy items
Timeline
Hotel Room Attendant
Grand Central Westin Hotel
07.2024 - Current
AMAN NEW YORK HOTEL
08.2022 - 04.2024
MOXY HOTEL / SUPERIOR CLEANING SERVICES
04.2021 - 05.2022
CASA BLANCA HOTEL
09.2020 - 03.2021
CHELSEA CABINS
01.2018 - 07.2020
SANCTUARY NYC RETREATS
07.2012 - 12.2017