Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gilggy Lopez

Philadelphia,PA

Summary

Proven in enhancing customer satisfaction and maintaining high standards of cleanliness, my tenure at Gladeview Rehabilitation & Health Care Center showcases my strong work ethic and exceptional customer service skills. Skilled in cleaning, sanitation, and fostering positive guest experiences, I excel in fast-paced environments, ensuring health and safety protocols are met with precision.

Overview

6
6
years of professional experience

Work History

Gladeview Rehabilition & Helath Care Center

Housekeeping
04.2023 - 07.2024
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Served food and beverages promptly with focused attention to customer needs.
  • Keep office clean and bathroom and rooom.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Family Dollars

Custumer Service
07.2020 - 11.2021
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.

Sanitation Worker

J&J Snack Foods
08.2018 - 07.2019
  • Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
  • Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
  • Collected, sorted, and disposed of garbage and recycling from production work areas.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
  • Maintained detailed records of all sanitation activities for billing and tracking purposes
  • Upheld strict cleanliness standards by closely adhering to company policies, municipal codes, and industry regulations regarding sanitation practices.
  • Prepared cleaning solutions and equipment in accordance with health and safety standards.

Education

High School Diploma -

Manuela Toro Morice
Caguas, Puerto Rico
05.2015

Skills

  • Health and safety
  • Customer Service
  • Friendly and likeable
  • Loves children
  • Strong Work Ethic
  • Cleaning and sanitation

Languages

English
Limited Working
Spanish
Full Professional

Timeline

Gladeview Rehabilition & Helath Care Center

Housekeeping
04.2023 - 07.2024

Family Dollars

Custumer Service
07.2020 - 11.2021

Sanitation Worker

J&J Snack Foods
08.2018 - 07.2019

High School Diploma -

Manuela Toro Morice

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Gilggy Lopez