Summary
Overview
Work History
Education
Skills
Timeline
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Gill Gray

Dallas,TX

Summary

3+ years of experience in sales, customer service, and marketing with a passion for establishing and growing effective relationships with clients and co-workers. Known for having a competitive spirit as well as being teachable, receptive, adaptable, and collaborative. Strong suits include interpersonal communication and self-motivation.

Overview

4
4
years of professional experience

Work History

Sales Development Representative

Sophos
09.2023 - Current
  • Partnered with account representatives and engineers to create opportunities for new logo accounts and drive expansion in existing customer accounts
  • Strategized with the account team to align campaign objectives with sales goals for maximum impact on current customers and prospects
  • Qualified and developed MQLs via phone, email, and other forms of outreach to build pipeline and drive revenue
  • Developed outbound prospecting strategies, tailored to account, territory, or sales goals
  • Initiated the sales cycle with cold leads by spearheading introductory calls to identify prospects' pain points and how Sophos solutions can help
  • Consistently exceeded quota, focusing on cross-sell and up-sell opportunities

Flight Attendant

Hillwood Airways
02.2022 - 05.2023
  • Responsible for positive customer experience by going above and beyond for all passengers.
  • Acquired a reputation of being personable, punctual, and reliable with passengers and managers.
  • Promoted to lead within the year to train new flight attendants in customer service, conflict resolution techniques, and safety procedures.
  • Independently managed supply stock of all four airplanes to ensure necessities were always on hand.

Regional Sales Manager/Marketing Coordinator

Holy Kombucha
06.2021 - 01.2022


  • Hit and exceeded company revenue expectations monthly by guiding customers on what product to buy based off client demographic.
  • Doubled territory's accounts by cold calling, knocking on doors, and hosting marketing events.
  • Had positive impact on client experiences with personable customer service.
  • Self-managed promotional events and social media strategy to grow online presence.

Sales representative

St. Arnold’s Brewing Company
01.2020 - 05.2020
  • Marketed and sold products to restaurants and bars.
  • Organized and carried our promotional events.
  • Oversaw product delivery for accounts.
  • Provided excellent customer service to resolve client issues.

Education

Bachelor’s - Communication Studies

Texas Tech University, College of Mass Communications
Lubbock, TX
05.2021

Skills

  • Organization / Adaptability / Persistence / Customer service and relations / Lead generation / Effective communication / Networking / Team collaboration / Competitiveness

Timeline

Sales Development Representative

Sophos
09.2023 - Current

Flight Attendant

Hillwood Airways
02.2022 - 05.2023

Regional Sales Manager/Marketing Coordinator

Holy Kombucha
06.2021 - 01.2022

Sales representative

St. Arnold’s Brewing Company
01.2020 - 05.2020

Bachelor’s - Communication Studies

Texas Tech University, College of Mass Communications
Gill Gray