Gillian Anderson
Port Orchard,WA
Summary
Seasoned collaborator experienced in meeting needs, improving processes, and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Lead
Our Best Friend Llc Doggie Daycare And Boutique
11.2022 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Organized and administrated meals and medications to 25 dogs or more throughout every shift.
Paralegal Assistant
Richmond & Richmond
03.2021 - 11.2022
- Prepared legal briefs, motions, and pleadings.
- Assisted lawyers with materials preparation for internal and external training events.
- Coordinated trial exhibits by organizing materials, writing documentation, and preparing digital materials and displays.
- Conferred with clients and other involved parties to gather and track case information.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Created spreadsheets to track client progress and document billable hours.
Janitorial Cleaner
JCG Enterprizes
01.2020 - 11.2022
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
Education
High School Diploma -
South Kitsap High School
Port Orchard, WA06.2021
Skills
- Customer Feedback
- Client Correspondence
- Managing Operations and Efficiency
- Guest Satisfaction
- Team Meetings
- Administrative Support
- Effective Listening and Communication
- Scheduling
- Troubleshooting Complex Problems
- Fluent in Legal Terminology
- Adaptable and Flexible
Certification
PetTech CPR and First Aid Certification - 2023
Timeline
Shift Lead
Our Best Friend Llc Doggie Daycare And Boutique
11.2022 - Current
Paralegal Assistant
Richmond & Richmond
03.2021 - 11.2022
Janitorial Cleaner
JCG Enterprizes
01.2020 - 11.2022
High School Diploma -
South Kitsap High School
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