Gillian Beutel
Gainesville,Florida
Summary
A hardworking employee who is enthusiastic about learning new positions and how to be successful at them. Comfortable with ever-changing situations, adaptable, and flexible. Passionate about interacting with new people, relationship-building, administration, and creative problem-solving.
Overview
6
6
years of professional experience
Work History
Server
Harry'S Seafood Bar & Grille
11.2023 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Mildred's Big City Food
11.2022 - 11.2023
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, and guiding restaurant standards and best practices.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
Server
Wahoo Seafood Grill
07.2021 - 09.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Server
Buffalo Chophouse
06.2018 - 05.2020
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor of Arts - Sociology
University of Florida
Gainesville, FL05.2024
Associate of Arts -
Indian River State College
Port St. Lucie, FL04.2020
GED -
St. Lucie West Centennial High School
Port St. Lucie, FL06.2020
Skills
- Verbal and Written Communication
- Customer and Client Relations
- Business Operations Understanding
- Telephone Skills
- Organization Skills
- Hospitality and Accommodation
Affiliations
- UF Women's Rugby Club
- UF Olympic Weightlifting Club
- UF Bowling Club
references
References available upon request
Timeline
Server
Harry'S Seafood Bar & Grille
11.2023 - Current
Server
Mildred's Big City Food
11.2022 - 11.2023
Server
Wahoo Seafood Grill
07.2021 - 09.2022
Server
Buffalo Chophouse
06.2018 - 05.2020
Bachelor of Arts - Sociology
University of Florida
Associate of Arts -
Indian River State College
GED -
St. Lucie West Centennial High School
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