Gillian Dunlap
Colorado Springs,CO
Summary
Enthusiastic professional committed to physical and emotional well-being of class members. Understands thoroughly how bodies move and function and clearly communicates. Orchestrates fun, energetic and motivational exercise classes for students at basic, intermediate, and advanced levels. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Yoga Teacher
Hot Asana Yoga Studio
Colorado Springs, Colorado
05.2022 - Current
- Developed and taught yoga classes to students of all ages and levels, emphasizing proper breathing techniques, body alignment, and meditation.
- Cultivated an environment conducive to learning by creating a welcoming atmosphere in the studio space.
- Performed assessments to ensure that students were practicing safely and effectively.
- Demonstrated poses through verbal instructions as well as visual demonstrations when needed.
- Encouraged students to challenge themselves while maintaining safety guidelines at all times.
Front Desk Receptionist
Hot Asana Yoga Studio
Colorado Springs, CO
04.2021 - Current
- Greeted customers warmly and made them feel welcome.
- Handled sensitive information in a confidential manner.
- Responded to customer inquiries via phone, email, and in person.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Updated customer information in databases regularly to ensure accuracy of records.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Assisted with scheduling appointments for clients and visitors.
- Answered incoming calls, directed them to appropriate personnel and took messages.
Education
Bachelor of Arts - Sociology
University of Colorado At Colorado Springs
Colorado Springs, CO05-2024
Skills
- Progress Reporting
- Group and individual instruction
- Experience management
- Individual mentoring
- Injury Prevention
- Relationship Building
- Course Planning
- Multitasking
- Reliable and Responsible
- Time management abilities
- Attention to Detail
- Adaptability and Flexibility
- Team building
- Breathing Exercises
Affiliations
- Outdoor and indoor climbing
- Yoga, breathwork, and meditation
- Camping
- Skiing
- Hiking with my dog
- Traveling
- Composting
References
References available upon request.
Timeline
Yoga Teacher
Hot Asana Yoga Studio
05.2022 - Current
Front Desk Receptionist
Hot Asana Yoga Studio
04.2021 - Current
Bachelor of Arts - Sociology
University of Colorado At Colorado Springs
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