Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gillian Gibbons

Frederick,MD

Summary

Dynamic sales lead with proven success at Francesca’s, consistently exceeding sales goals through effective strategies and exceptional customer service. Strong leadership and team management skills, complemented by cash handling accuracy and retail merchandising expertise, drive results. Committed to creating a welcoming environment that fosters customer loyalty and enhances team performance.

Overview

7
7
years of professional experience

Work History

Sales Lead Keyholder

Francesca’s
02.2023 - Current
  • Completed store opening and closing procedures.
  • Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
  • Consistently exceeded individual sales goals while contributing to the overall success of the team.
  • Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships.

Assistant Teacher

Creating Memories Child Learning Center
08.2023 - 03.2024
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.

Government Contractor Intern

Nuaxis Innovations
05.2023 - 09.2023


  • Learned about complex government contracts, ensuring timely completion and compliance with regulatory requirements.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Participated in workshops and presentations related to projects to gain knowledge.

Veterinary Assistant

Old Farm Veterinary Hospital
07.2018 - 03.2021


  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Ensured animal safety with proper handling techniques and adherence to facility guidelines.
  • Promoted a safe environment for both employees and animals by consistently following established workplace safety protocols.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.

Education

Criminal Justice - Criminal Justice

Frederick Community College
Frederick, MD

Skills

  • Team management
  • Store operations
  • Strong leadership
  • Customer service
  • Cash handling accuracy
  • Safety enforcement
  • Retail merchandising
  • Criminal justice education

Timeline

Assistant Teacher

Creating Memories Child Learning Center
08.2023 - 03.2024

Government Contractor Intern

Nuaxis Innovations
05.2023 - 09.2023

Sales Lead Keyholder

Francesca’s
02.2023 - Current

Veterinary Assistant

Old Farm Veterinary Hospital
07.2018 - 03.2021

Criminal Justice - Criminal Justice

Frederick Community College
Gillian Gibbons