Results-driven Information Systems Technician with expertise in system administration, network configuration, and technical troubleshooting. Committed to enhancing system performance and providing exceptional user support.
Overview
6
6
years of professional experience
Work History
Information Systems Technician
US Navy
San Diego, California
09.2020 - Current
Installed and configured information systems to ensure operational readiness.
Maintained hardware and software components to optimize system performance and reliability.
Monitored system security protocols, protecting sensitive information from potential breaches.
Deployed updates using automated tools such as Microsoft SCCM or WSUS.
Provided technical support to personnel, resolving system-related issues and enhancing user experience.
Collaborated with teams to troubleshoot network connectivity issues.
Trained staff on new technologies and software applications, increasing user proficiency and maximizing system utilization.
Documented system procedures and updates to facilitate user reference and streamline operations.