Gillian Haight
Rockford,IL
Summary
Dedicated professional prepared to bring extensive expertise and results-oriented approach to a Refrigeration orientated role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes. Being in the field myself, gives me an extra edge in customer relations with my clients. I have been in their shoes and can guide them through the diagnosing process when needed.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Refrigeration Specialist
Gustave A. Larson
Rockford, IL
09.2024 - Current
- Responsible for account management, sales, providing quotes and submittals that are compliant with EPA and efficiency standards, and educating internal and external customers on standard and new refrigeration systems.
- Experience in heat load calculations, equipment sizing, and inventory management.
- Customer service, time management and meticulous account planning are apart of the skills that I use daily to ensure successful business.
- Analyze industry changes to impact decision-making on inventory management especially during the EPAs Technology Transition.
- Facilitate educational classes for customers to broaden their knowledge on refrigeration components and applications.
HVAC/R Apprenticeship Local 23
Area Mechanical
Rockford, IL
02.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Rack system experience in grocery stores.
- Chillers, boilers, and walk in cooler/freezer troubleshooting and diagnosing.
- Commercial HVAC troubleshooting.
HVAC/R Service & Install Technician
Pearson Heating and Cooling
Rockford, IL
11.2021 - 02.2023
- Diagnosed equipment and implemented effective repair solutions for residential and light commercial applications.
- Installed and maintained residential HVAC systems.
- Upheld customer relationships.
HVAC/R Service Technician
Great Lakes Service
Addison, IL
06.2019 - 11.2021
- Diagnosed and repaired HVAC-R systems.
- Performed preventative maintenance on HVAC-R systems in the restaurant segment.
- Ice machine maintenance and repairs.
Education
HVAC/R Certification -
Metropolitan Community College
Kansas City, MO05.2019
Skills
- Refrigeration systems
- Customer relations
- Expert problem solving/diagnosing
- Analytical thinking
- Inventory Management
- Advanced communication
- HVAC systems
- Schematics interpretation
- System installations
Certification
- EPA - Universal HVAC Technician Certification, clean air section 608
- OSHA 10
- OSHA 30
Timeline
Refrigeration Specialist
Gustave A. Larson
09.2024 - Current
HVAC/R Apprenticeship Local 23
Area Mechanical
02.2023 - Current
HVAC/R Service & Install Technician
Pearson Heating and Cooling
11.2021 - 02.2023
HVAC/R Service Technician
Great Lakes Service
06.2019 - 11.2021
HVAC/R Certification -
Metropolitan Community College
Professional Qualities
Detail oriented and safety conscious specialist with experience in troubleshooting, repairing, installing, and preventative maintenance in regards to HVAC and refrigeration equipment. Customer service driven with exceptional communication skills. Prominent problem solving skills, mechanical aptitude, and experience in prioritizing various work orders for commercial clients.