Gillian Hall
Columbus,OH
Summary
Enthusiastic leader working to help students develop and maintain goal-oriented study habits for consistent academic success. Equally skilled at one-on-one and group lessons using adaptable teaching strategies for different types of learners. Accustomed to both in-person and online instruction for flexibility and multimedia integration to maximize lesson engagement.
Overview
5
5
years of professional experience
Work History
Peer Expert Tutor
Ohio State University
08.2022 - Current
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
- Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
- Enhanced students' understanding of subject matter by incorporating real-world examples into lessons.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Shift Supervisor
Chick-Fil-A
11.2018 - 08.2023
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
- Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Team Member
Chipotle
05.2021 - 08.2022
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Barista
Starbucks
01.2022 - 05.2022
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Adapted quickly to a fast-paced environment.
Artists' Colony Gift Shop
Patty McFadden
07.2019 - 08.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Arts - Psychology
Ohio State University
Columbus05.2025
Skills
- Skills Development
- Student Evaluation
- Progress Reporting
- Study Plan Development
- Experimental Design Knowledge
- Program Evaluation and Organization
- Experience in Leadership
- Quantitative Skills
Volunteer Experience
4 Paws for Ability - Xenia, OH
Secondary Volunteer Trainer
- Provided temporary care and supervision for various service dogs in training for individuals with developmental disabilities.
4 Paws for Ability - Xenia, OH
Primary Volunteer Trainer
- Provided full time care and supervision for a service dog in training for an individual with Alzheimer's
- Continuously worked to teach the SDiT complex tasks that will be helpful for their future work
- Socializes SDiT to new experiences to prepare them for their future work.
- Takes the responsibility of providing food, medication, and other necessary supplies for the SDiT
LifeTown - Columbus, OH
Volunteer
- Role played as a shop assistant in various simulated stores to teach groups of students, from elementary to high school, important skills like money handling, personal safety, personal hygiene, and professional skills.
- Allowed students the opportunity to take what they have learned in their special education classrooms and apply those lessons to real life activities in a safe and controlled environment.
- Modeled behaviors to help students with developmental and intellectual disabilities understand what is expected of them in their future career and prepare them for job interviews.
Languages
Spanish
Elementary
American Sign Language
Professional Working
Timeline
Peer Expert Tutor
Ohio State University
08.2022 - Current
Barista
Starbucks
01.2022 - 05.2022
Team Member
Chipotle
05.2021 - 08.2022
Artists' Colony Gift Shop
Patty McFadden
07.2019 - 08.2021
Shift Supervisor
Chick-Fil-A
11.2018 - 08.2023
Bachelor of Arts - Psychology
Ohio State University
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