Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gillian Lafleche

Winslow

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Self Employed

Pet Care by Gillian
03.2024 - Current
  • Provide care for pets, including house sitting, dog walking, and drop in visits.
  • Ensuring the safety and well being of all animals under my supervision by monitoring pet health and behavior and communicating with pet owners as needed.
  • Respond promptly to client inquiries via phone, email, or social media platforms.
  • Build and maintain strong relationships with pet owners through excellent service and reliability.
  • Maintain accurate records of visits, services provided, and pet care notes.
  • Receive and process payments from clients through various methods (cash, card, money sharing apps)
  • Issue invoices, receipts, and track outstanding balances.
  • Manage business expenses, budgeting, and light bookkeeping.
  • Promote and market services through online platforms, social media, and local community pages/business.

Kitchen Assistant

Kalikori
03.2023 - 03.2024
  • Aided in the creation of various edibles compliant with Maine's recreational cannabis laws.
  • Maintained a clean kitchen environment on a daily basis as well as assisting with regular cleaning and sanitation of equipment and surfaces.
  • Packaged and labeled various edible products.
  • Packaged and labeled various oil products such as cartridges and gram & baller jars of hash rosin.
  • Aided in a monthly harvest with duties such as take down, trimming, and bucking.

Assistant Store Manager

Gram's Five & Dime
04.2022 - 08.2022
  • Act as a manager on duty when the store manager is not present.
  • Maintain stock of product and accessories on a daily basis.
  • Provide knowledgeable, efficient, and friendly customer service to patients.
  • Handle and resolve customer complaints.
  • Periodically audit the store to assure 100% compliance according to state and local regulations and laws.
  • Reconcile cash on a daily basis by accurately opening and closing registers at the start and end of shifts.
  • Delegate daily tasks to budtenders in order of urgency.

Administrative Assistant & Compliance Manager

Midcoast Development
06.2020 - 03.2022
  • Keeping track/organizing bills on Excel and paying on a timely manner.
  • Account managing and reconciliation for 8 accounts with Quickbooks on a weekly basis.
  • Created monthly financial reports for all accounts.
  • Creating internal invoices for product transfers.
  • Creating and managing external invoices for outside sales.
  • Executive assistance to the owner regarding scheduling, reservations, and other personal needs.
  • Managing weekly timesheet submissions on Excel and processing bi-weekly payrolls for 60+ employees.Was the POC for troubleshooting/discrepancies between the payroll company.
  • Submitted employee information to the state for caregiver/ caregiver assistant cards.
  • Submitted employee information to the state for individual identification cards.
  • Maintained employee files to stay up to date on yearly card renewals.
  • Maintained all cultivation, manufacturing, kitchen, and retail licenses for 5 store fronts, 3 cultivation locations, a process lab, and a commercial kitchen.
  • Familiarized myself with all of Maine's laws regarding medical and recreational cannabis.

Packaging Assistant & Inventory Manager

Full Spectrum Solutions
05.2019 - 06.2020
  • Managed product inventory through track & trace software.
  • Maintained knowledge of multi store inventory through for both medical and recreational store fronts.
  • Created reports and analyzed data to produce higher quantities of more popular products.
  • Designed and printed labels for products.
  • Created invoices and trip tickets for external and internal sales to stores.
  • Worked with head of packaging to created daily task sheets for employees.
  • Accurately fulfilled store orders multiple times a week.
  • Completed internal audits to ensure 100% compliance throughout the department.
  • Assisted with weighing and packaging products when needed.

Education

Diploma -

Camden Hills Regional High School
12.2018

Skills

  • Attention to detail
  • Compliance management
  • Customer service
  • Communication skills
  • Inventory management
  • Administrative experience

Certification

Driver's License

Timeline

Self Employed

Pet Care by Gillian
03.2024 - Current

Kitchen Assistant

Kalikori
03.2023 - 03.2024

Assistant Store Manager

Gram's Five & Dime
04.2022 - 08.2022

Administrative Assistant & Compliance Manager

Midcoast Development
06.2020 - 03.2022

Packaging Assistant & Inventory Manager

Full Spectrum Solutions
05.2019 - 06.2020

Diploma -

Camden Hills Regional High School

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