Gillian Lawrence
Harrisburg,PA
Summary
Knowledgeable Health Workforce Specialist with demonstrable history of working in hospital systems & FQHC industry. Experienced Director of Programming skilled in program monitoring, evaluation, development, operations and event management. Strong healthcare professional with Health Care Management and Administration expertise.
Overview
9
9
years of professional experience
Work History
Healthcare Workforce Specialist
Pennsylvania Association of Community Health Care Centers
11.2021 - Current
- Created job opportunities for over 500 PA Residents in underserved areas, as measured through increased onsite training opportunities provided to 36 entities through distribution of over $10M to PA Community Health Centers.
- Closed healthcare gap in PA Healthcare workforce, demonstrated through the connection of 23 PA Workforce Development Board hubs by developing partnerships with academic institutions, healthcare facilities and systems, and other organizations.
- Revitalized structure of written onsite education and training programs as shown through revision of 50+ documents and enhanced comprehensive overview of CHC's existing workforce improvement training curriculums
- Increased networking through creating 25+ networking group events by effectively developing tools for CHC health centers to recruit clinical staff and frontline workers.
- Served as liaison between 5+ high-ranking workforce development boards centralized in Pennsylvania
- Spearheaded DEI training implementation as demonstrated through yearly Human Resource Staff training on DEI-related issues.
Community Development Coordinator
UPMC
08.2019 - 11.2021
- Increased REACCH program clients, driving 500+ organic sign-ups for monthly HIV testing by increasing coordination of community initiatives in education and HIV testing.
- Led Diversity and Inclusion Initiatives for REACCH Dept, responsible for project management of over 25 DEI-focused programming serving underserved men, women, and binary populations in healthcare systems.
- Significantly reduced transient conditions of REACCH program clients by over 25% by providing financial support for housing assistance.
- Increased client stability for over 100+ participants through $5K+ distribution of funds by increasing landlord-tenant relationships within PA.
- Selected from a staff of 5 to serve as lead digital marketing, social media manager, and website developer.
- Increased timely submission of applications, shown through increase in monthly HOPWA (funded through HUD) submissions for over 50% of applicants.
- Led medical case management team's housing initiatives by increasing local subsidized housing options and available apartments across 7 regions in PA.
Overnight Shelter Coordinator
Women’s Winter, Christian Churches United of the Tri, County
12.2019 - 03.2020
- Managed client services, including intake procedures, measured through successful oversight of daily operations for 90 days by providing harm reduction model-based programming under County and WOS guidelines and regulations.
- Significantly reduced COVID spread by over 90% in WOS through daily distribution and usage of COVID PPE over 90 days.
- Increased community collaboration strategy by 50%, shown by recruiting 15+ volunteers through increased community engagement and recruitment events.
- Led successful coordination of shelter routine for over 200+ guests by developing staff work schedules, preparing alternate coverage plans, and covering for shelter supervisors when necessary due to illness, vacation, or emergencies.
- Responsible for grant research and proposal writing measured through monthly reporting completed by collected guests' needs assessment.
Director of Activities & Volunteer Coordinator
Homeland Center
06.2014 - 08.2019
- Exceeded contractual standards by decreasing use of approved monthly budget by at least 10%, measured through detailed daily, weekly, and monthly operational cost expense reporting.
- Successfully planned and executed social media campaigns, achieving a minimum of 80% buy-in from community stakeholders measured through 15+ fundraising, community engagement, and outreach events, alongside submission of ads within monthly newsletter productions.
- Increased productivity of 14 staff members through demonstrable management of personnel actions, including QA for programming, payroll processing, and management responsibilities, with no infractions in leadership and professional development reports.
- Received over 90% satisfaction rate from staff through assessments measuring interpersonal duties, including but not limited to coordination & participation in schedule planning, schedule adherence, and evaluations of developed individual/group activities designed to promote social interaction, drive reality orientation and boost intellectual stimulation
Education
Master of Science - Healthcare Management/Epidemiology
Drexel University
BS - Healthcare Management/Business
Central Penn College
2017
Skills
- C-Suite Advisor
- Emergency Shelter Coordinator
- Certified DEI Trainer
- Program Management/Workforce Efficiency
- Employee Performance/ Retention Management
- Data Collection,Research, & Development
- Healthcare Management
- Proposal Writing
- Social Media Management
- SAS
Timeline
Healthcare Workforce Specialist
Pennsylvania Association of Community Health Care Centers
11.2021 - Current
Overnight Shelter Coordinator
Women’s Winter, Christian Churches United of the Tri, County
12.2019 - 03.2020
Community Development Coordinator
UPMC
08.2019 - 11.2021
Director of Activities & Volunteer Coordinator
Homeland Center
06.2014 - 08.2019
Master of Science - Healthcare Management/Epidemiology
Drexel University
BS - Healthcare Management/Business
Central Penn College
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