Summary
Overview
Work History
Education
Skills
Timeline
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Gillian Prior

Sacramento,Ca

Summary

Punctual and honest Front End Supervisor with solid background in fast paced retail environments for 5 years. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Accurately calculates cash, detects counterfeit bills and makes changes. Detailed and speedy when balancing cash drawer. Excellent mathematical abilities.

Overview

5
5
years of professional experience

Work History

Fed Ex Package Handler

01.2022 - Current
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Duties included unloading boxes from trucks onto conveyer belt
  • Unloading boxes more than 50 lbs, but less than 100 lbs
  • Responsible for loading the conveyer belt according to material type inside box, from perishable to hazardous


Cashier/Front End Supervisor/ Stocking

Ross Dress For Less
01.2019 - 01.2022
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Greeted customers and responded to requests for information.
  • Operated register system to process new purchases, item returns and merchandise exchanges.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Called for back up cashiers during peak times to minimize wait time for customers.
  • Maintained organized and orderly front end and removed carts, baskets and debris.
  • Used POS system to enter orders, process payments and issue receipts.
  • Promoted to front end supervisor and provided backup at key times.
  • Performed cash, card and check transactions to complete customer purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Approached every question or concern with calm and level-headed approach.
  • Answered questions about store policies and addressed customer concerns.

Michaels Cashier

01.2018 - 01.2019
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked closely with coworkers and manager to solve problems and handle customer concerns.
  • Stocked sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Reviewed weekly sales ads and monitored price changes.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels after purchases and returns

Cashier and Barista/ Ice cream Mixologist

Dunkin’ Donuts/Baskin Robbins
01.2016 - 01.2017
  • Running shift duties, including maintaining clean work area, stocking cups, utensils and food
  • Maintaining checklist of freezer and refrigerator temperatures
  • Kept up with knowledge of new and current recipes
  • Completed inventory counts and ordered merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Education

Esthetics Certification - Esthetics

Federico Beauty Institute
Sacramento, CA
02.2022

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West Hills High School
2019

Skills

  • Visual Inspection
  • Decision Making
  • Team Collaboration
  • Manual Dexterity
  • Cargo Sorting
  • Problem Solving
  • Physical Strength and Stamina
  • Loading and Unloading
  • Critical Thinking
  • Materials Handling Safety Training
  • Damage Prevention
  • Attention to Detail
  • Stacking and Staging
  • Storage Area Maintenance
  • OSHA Compliance
  • Flexible Work Schedule
  • Merchandise Promotion and Display
  • Handling Complaints and Inquiries
  • Cash Handling and Reconciliation
  • Inventory Management
  • Training and shadowing
  • POS Terminal Operation
  • Shelving
  • Departmental Procedures
  • Multitasking and Prioritizing
  • Price Identification
  • Honest and Ethical
  • Cash Register Operations
  • Cash Handling
  • Product Scanning
  • Pricing and Markdowns, Credits and Refunds
  • Till Counting

Timeline

Fed Ex Package Handler

01.2022 - Current

Cashier/Front End Supervisor/ Stocking

Ross Dress For Less
01.2019 - 01.2022

Michaels Cashier

01.2018 - 01.2019

Cashier and Barista/ Ice cream Mixologist

Dunkin’ Donuts/Baskin Robbins
01.2016 - 01.2017

Esthetics Certification - Esthetics

Federico Beauty Institute

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West Hills High School

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Gillian Prior