Gillian Suite

2008-2013 - Started my career in the drug and alcohol field at a premiere treatment center. My position was a Behavioral . After a few months I got promoted to a Lead Tech on the newly developed "Baby Boomers" Unit.

• Enhanced program efficiency by streamlining processes and implementing innovative solutions.

Responsible for the daily activities on the unit.

• Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
• Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.

• Contributed to increased accessibility of vital public health information by translating educational materials into multiple languages when needed.
• Recruited trained, and managed a team of dedicated volunteers to assist with program implementation and event coordination.
• Supported the development of organizational policies and procedures to maintain compliance with federal, state, and local regulations governing community health outreach efforts.

• Selected appropriate venues based on event requirements, budget constraints, and location preferences.
• Provided exceptional customer service to conference attendees, addressing inquiries promptly and efficiently.
• Liaised with catering services providing diverse menu options that catered to various dietary restrictions of attendees.
• Coordinated seamless audio-visual setups, ensuring uninterrupted presentations and smooth transitions between speakers.
• Oversaw on-site staff during conferences, maintaining a high level of professionalism and responsiveness to attendee needs.
• Coordinated schedules and timelines for events.
• Managed event logistics and operations.
• Trained and supervised event staff to complete tasks on time.