Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Gillian Vega

Albuquerque,NM

Summary

Proven track record in enhancing customer satisfaction and streamlining project completion at AutoZone showcases my adeptness in customer relationship management and time management. Leveraged expertise in delivery logistics and service excellence to exceed performance benchmarks, demonstrating a commitment to both hard and soft skills essential for success.

Overview

2
2
years of professional experience

Work History

Acting Commercial Manager

AutoZone
Albuquerque, NM
03.2023 - Current
  • Managed customer relationships to ensure satisfaction with services provided.
  • Coordinated activities between various departments to ensure timely completion of projects.
  • Assisted in resolving customer complaints regarding products or services delivered.
  • Ensured compliance with industry regulations, laws and contractual obligations.
  • Provided training and mentorship to junior team members on best practices in commercial operations.
  • Delivered insights for customers and markets and determined whether existing products met needs.

Parts Delivery Driver

AutoZone
Albuquerque, NM
02.2023 - Current
  • Delivered parts to customers in a timely manner.
  • Inspected vehicles for mechanical items and safety issues prior to loading.
  • Verified that invoices were accurate before leaving the warehouse.
  • Checked orders for accuracy prior to delivery.
  • Followed all safety regulations while operating company vehicle.
  • Communicated with customers regarding orders, returns, and exchanges.
  • Reported any problems or damage to supervisor immediately upon return from route.
  • Responded to customer inquiries in a courteous manner.
  • Assisted in maintaining warehouse inventory levels as needed.
  • Kept up-to-date knowledge of product availability and pricing information.
  • Strengthened customer relationships with prompt and professional service.

Embroidery Assistant

Grizzly Graphics
Albuquerque, NM
05.2022 - 02.2023
  • Maintained embroidery machines and ensured proper functioning.
  • Monitored thread tension, fabric feed, and trimming of finished products.
  • Coordinated with production staff to ensure timely completion of orders.
  • Performed quality checks on finished items for accuracy and consistency.
  • Completed all tasks assigned by supervisors in a timely manner.
  • Kept records of materials used in each project to facilitate accurate billing procedures.
  • Inspected completed projects for defects before packaging them up for shipment.
  • Followed safety protocols when operating machinery at all times.
  • Ensured that work areas were clean and free from hazards at all times.
  • Worked closely with other team members to meet tight deadlines.

Hostess/Restaurant Busser

BJ's Restaurant & Brewhouse
Albuquerque, NM
05.2022 - 10.2022
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.

Education

High School Diploma -

Rio Rancho High School
Rio Rancho
05-2022

Skills

  • Customer Relationship Management
  • Delivery logging
  • Customer Service
  • Trip planning
  • Time Management
  • Service Sales
  • Commercial driving

Affiliations

  • Artist

References

References available upon request.

Timeline

Acting Commercial Manager

AutoZone
03.2023 - Current

Parts Delivery Driver

AutoZone
02.2023 - Current

Embroidery Assistant

Grizzly Graphics
05.2022 - 02.2023

Hostess/Restaurant Busser

BJ's Restaurant & Brewhouse
05.2022 - 10.2022

High School Diploma -

Rio Rancho High School

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Gillian Vega