Gillian Walsch
Denton,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Eagle Ambassador
University Of North Texas
Denton, TX
11.2023 - 10.2024
- Worked effectively in fast-paced environments.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Greeted guests to create welcoming atmosphere.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Gave tours to prospective students by showing them main spots on campus, along with resources that the university provides
- Represented the university at campus-wide open events, such as Preview Days, Admitted Students Day, and Grad Orientation Days
Camp Counselor
Showtime Theatre
Katy, TX
06.2021 - 07.2023
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Monitored participation in recreational activities to provide assistance to participants.
- Led groups of children safely through variety of camp activities.
- Established lasting connections with campers'' families through consistent communication regarding progress and achievements during their time at camp.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Self-motivated, with a strong sense of personal responsibility.
Sales Associate
Build-A-Bear Workshop
Katy, TX
09.2021 - 04.2022
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Worked effectively in fast-paced environments.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Event Design And Experience Management
University of North Texas
05.2026
Skills
- Team Collaboration
- Decision-Making
- Customer Service
- Self Motivation
- Event Coordination
- Goal Setting
- Problem-solving abilities
- Public Speaking
- Relationship Building
- Active Listening
Timeline
Eagle Ambassador
University Of North Texas
11.2023 - 10.2024
Sales Associate
Build-A-Bear Workshop
09.2021 - 04.2022
Camp Counselor
Showtime Theatre
06.2021 - 07.2023
Bachelor of Science - Event Design And Experience Management
University of North Texas
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