Gillian Wilcox
Wichita,KS
Summary
Passionate and hardworking with strong organizational skills. Empathetic and happy to help clients and customers. Eager to help team achieve company goals and develop innovative ideas. Creative, outside-of-the-box thinker.
Overview
6
6
years of professional experience
Work History
Pet Sitter
Self Employed
12.2021 - Current
- Enhanced client satisfaction by providing personalized pet care services tailored to individual needs. Developed strong relationships with clients and pets.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Ensured timely feedings, medications, veterinarian appointments and exercise routines for pets in accordance with owner instructions.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine text and photo updates.
Independent Artist
Self Employed
01.2020 - Current
- Developed and maintained an organized studio space, optimizing workflow and productivity.
- Delivered commissioned pieces within specified deadlines while ensuring high-quality craftsmanship met client expectations.
- Provided exceptional customer service and found solutions for any problems or difficulties during the process of commissions.
- Developed skills in new mediums.
- Established a strong online presence for increased visibility and sales through social media marketing strategies.
Captioning Assistant
Hamilton Relay Telecommunications
07.2018 - 02.2020
- Improved captioning accuracy by thoroughly reviewing and editing transcriptions for clarity and context.
- Enhanced customer satisfaction by providing timely and accurate captions for various media platforms.
- Collaborated with team members to ensure consistency in captioning style and formatting across projects.
- Listened to speakers and repeated words verbatim into voice recognition software such as Dragon speech software.
- Captioned several different speakers at once during conference calls.
Education
High School Diploma -
Wichita Alternative High School
Wichita, KS05.2016
Skills
- Reading Comprehension
- Deadline-Oriented
- Excellent Grammar
- Interpersonal Communication
- Real-time Captioning
- Attention to Detail
- Active Listening
- Software Proficiency
- Vocabulary Knowledge
- Adaptability and Flexibility
- Video Editing
- Spell Checking
Accomplishments
Received first place in a Kansas State Student Technology Leadership competition for video production.
Received an award for art and poetry in high school.
Timeline
Pet Sitter
Self Employed
12.2021 - Current
Independent Artist
Self Employed
01.2020 - Current
Captioning Assistant
Hamilton Relay Telecommunications
07.2018 - 02.2020
High School Diploma -
Wichita Alternative High School
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