Gillianne Hinkson
Sunrise
Summary
Experienced in ensuring the safety and security of passengers and the public, leveraging keen observational skills and thorough knowledge of security protocols to maintain a secure environment. Track record of effective communication and problem-solving abilities in high-pressure situations, proactively addressing challenges and achieving positive outcomes. Proactive and goal-oriented professional excelling in time management and problem-solving, consistently delivering reliable results. Known for swift capacity to learn and apply new skills, adapting quickly to contribute to team success. Committed to leveraging these qualities to drive organizational growth.
Overview
2025
2025
years of professional experience
Work History
TSA Agent
Department Of Homeland Security, TSA
12.2024 - Current
- Providing critical incident response, maintaining composure under high-pressure situations.
- Preventing unauthorized access to secure areas by verifying credentials for airport personnel and contractors.
- Enhancing traveler experience by providing courteous assistance and guidance during screening processes.
- Maintaining compliance with TSA regulations, ensuring adherence to strict security protocols.
- Assisting in deterring potential threats by performing regular and random security checks.
- Interacting with the public to give directions, explain rules, and regulations and respond to inquiries.
Pharmacy Assistant
Kaiser Permanente
10.2014 - 11.2024
- Observe all pharmacy policies, including correct labeling, counting, and stocking functions
- Assist customers by answering general pharmacy questions by telephone, email, and in-person
- Safeguarded products by following proper medication storage practices and regulations
- Kept pharmacy counter and related areas clean, neat and organized.
Hospital Operator
Kaiser Permanente
07.2013 - 10.2014
- I was a hospital operator; we dealt with emergency codes, doctors’ schedules and forwarding calls to the appropriate departments among other things
Care Provider
Salus Homecare
- I provided care for those who needed it
- I went to patients’ homes and stayed with them, doing minor housework and helping them in whatever way they needed
Team Member
Six Flags Magic Mountain
- I was in the food service department where I would be on cash registers or preparing food for customers
Customer Service Representative
Maya Island Air
- I was a boarding and ticketing agent and also I dealt with customer discrepancies etc
Education
Associate of Arts -
St. John's College Junior College
05.2008
High School Diploma -
Anglican Cathedral College
01.2004
Skills
- Proficient in Interpersonal Communication
- Effective Multi-Tasking
- Efficient Knowledge Assimilation
- Detail oriented
- Knowledge of office functions
- Public safety awareness
- Cultural sensitivity
- Threat assessment
- Integrity and honesty
- Stress tolerance
Timeline
TSA Agent
Department Of Homeland Security, TSA
12.2024 - Current
Pharmacy Assistant
Kaiser Permanente
10.2014 - 11.2024
Hospital Operator
Kaiser Permanente
07.2013 - 10.2014
High School Diploma -
Anglican Cathedral College
Care Provider
Salus Homecare
Team Member
Six Flags Magic Mountain
Customer Service Representative
Maya Island Air
Associate of Arts -
St. John's College Junior College
Similar Profiles
Kylla E. FosterKylla E. Foster
Transportation Security Officer at U.S. Department of Homeland Security - TSA, DFW Airport, Dallas-Fort Worth, TXTransportation Security Officer at U.S. Department of Homeland Security - TSA, DFW Airport, Dallas-Fort Worth, TX
LAURYN BLACKLAURYN BLACK
Transportation Security Officer at Department Of Homeland Security, TSATransportation Security Officer at Department Of Homeland Security, TSA
Richard Davis OwensRichard Davis Owens
Supervisory Transportation Security Officer at Department Homeland Security /TSASupervisory Transportation Security Officer at Department Homeland Security /TSA