Gillyan Tumey
scheduling coordinator
Linton,IN
Summary
I have always been extremely involved within my school and community. I pride myself on being an organized and dependable candidate that is successful at managing multiple priorities with a positive attitude and has a willingness to take on added responsibilities to meet team goals. I like to seek and maintain full-time positions that offer professional challenges that utilize interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Scheduling Coordinator
Powers Orthodontics
09.2024 - Current
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
To-Go, Expedite, Server Assist, Hostess, Waitress, Fry Cook
Texas Roadhouse
12.2022 - 07.2024
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Communicated closely with servers to fully understand special orders for customers.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Maintained food safety and sanitation standards.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Manufacturing Technician
Now Diagnostics
12.2023 - 06.2024
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Made sure that products were produced on time and are of good quality.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
- Assembled and tested parts and components to meet safety and performance standards.
- Recorded and documented all maintenance activities in accordance with company policies and procedures.
- Documented all manufacturing activities, maintaining accurate records for reporting purposes and quality assurance audits.
- Consistently met or exceeded production targets by employing effective time-management skills and maintaining focus on task completion.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Waitress
Olive Garden
08.2022 - 12.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Assistant Manager
Monicals Pizza
11.2017 - 07.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
Education
Indiana State University
12.2021
Linton Stockton
05.2021
Skills
- Effective communication
- Team building
- Problem Solving
- Conflict Resolution
- Organization
- Time Management
- Sales
References
- Heather Adams, Linton Stockton, Social Worker, 812-847-6024
- Megan Easter, Care Manager III-Hamilton Center, 812-798-3679
- Cheryl Hamilton, Executive Director, Linton Stockton Chamber of Commerce, 812-847-4846
Timeline
Scheduling Coordinator
Powers Orthodontics
09.2024 - Current
Manufacturing Technician
Now Diagnostics
12.2023 - 06.2024
To-Go, Expedite, Server Assist, Hostess, Waitress, Fry Cook
Texas Roadhouse
12.2022 - 07.2024
Waitress
Olive Garden
08.2022 - 12.2022
Assistant Manager
Monicals Pizza
11.2017 - 07.2022
Indiana State University
Linton Stockton
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