Detailed Oriented & Excellent Communication, Team Player Proactive & Fast Learner/Problem Solver / Strongly Organized, 10 + Years C- Suite experience, Attention to Detail/ Self Starter Committed, Dedicated /Discretion, Good Judgement, Confidentiality
Overview
11
11
years of professional experience
Work History
Executive Assistant to CFO/CHPO
Thomas James Homes LLC
02.2023 - Current
Manage calendars for busy C-Suite; CFO/ CPO- execute all inquiries, correspondence, and requests directed to the ELT
Increase 45% in productivity/time management for execution of pending projects & overview with Chief of staff
Save 15 % in traveling cost while organizing all logistics for travel arrangement and itineraries for lodging, transportation
Process over 200 + Preliminary notices on a weekly basis and distribute to appropriate departments for follow up
Schedule external and internal meetings, calls and video conferencing, handle all meeting logistics and coordination
Finalize/ Edit PowerPoint presentations from TJH Branded guidelines and other materials for meetings with internal and external stakeholders (Board Members)
Leverage monthly team management meetings, quarterly and offsite meetings to keep apprised of projects and priorities and take notes on follow up actions, notes, budgets, Update Organizational Charts
Maintained 50+ vendor IT contracts agreements management support, while tracking all renewals and expirations
Coordinate 38+ team members for monthly All hands calls for Accounting/ IT Department on an ongoing basis
Maintain project plans and drive project kickoff's initiatives for 400+ employees, including stakeholder identification
Distribute 100+ Bonus letters with high confidentiality to appropriate teams, strong multitasker working on projects
Facilitate training, onboarding for new staff, recruitment activities, set up 10 + interviews weekly with high Confidentiality.
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Served as a liaison between departments to facilitate effective communication throughout the company.
Organized and coordinated conferences and monthly meetings.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Improved office efficiency by implementing new filing systems and document management processes.
Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
Collaborated on special projects to improve overall business operations within the organization efficiently.
Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Facilitated training and onboarding for incoming office staff.
Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
Assisted in the development of company policies and procedures, contributing to a more organized work environment.
Processed travel expenses and reimbursements for executive team and senior management group.
Implemented time-saving solutions that significantly reduced meeting preparation times through efficient resource allocation.
Worked with senior management to initiate new projects and assist in various processes.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Led staff and vendors in providing high level of service for owner and guests.
Executive Assistant
Householder Group Estate & Retirement Specialists
05.2019 - 01.2023
Direct support to busy CEO/ VP of Financial Planning with heavy calendar management, meeting agendas, making independent decisions on planning, and organizing workload, complete documentation & reports in timely manner
Managed over 500+ portfolios/ contract agreements of Finance Investments in CRM system with utmost confidentiality
Processed over $1.5 Million transactions in distributions / maintain a digital record of financial documents and transactions
Executed daily financial tasks and kept track of budget, cost for yearly 350 guests (Client Appreciation, company outings)
Leveraged and exceed revenue by 3.4 million with great Customer Service and meet target goals on a yearly basis
Exceeded client retention by 50% and increase operational process by 30% by automating data in CRM systems
Built & maintained professional relationships with clients with a focus in problem solving & delivering excellent service
Created meeting agendas, materials, letters, memorandums, interoffice communications, confidential presentations.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
Assisted in the development of company policies and procedures, contributing to a more organized work environment.
Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
Executive Administrative Assistant
BDO USA LLP (Contract- Maternity)
07.2018 - 01.2019
Managed extensive travel arrangements for 7 partners in Audit department i.e., flights, lodging, car rental and other reservations needed
Responsible for over 100 Projects in the calendar management site and updated on weekly basis
Enhanced productivity by coordinating meetings, organizing, and scheduling large complex activities such as cross-functional events, conferences, and collaborate with various departments for over 60 +team members.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
Scheduled appointments and handled calenders for senior leadership.
Organized and updated schedules for executives.
Executive Assistant
REGUS MANAGEMENT LLC
08.2013 - 06.2018
Reported to Regional Vice President of Sales / Marketing/ help support Managers on corporate accounts appointment calendars, schedules, upcoming events and meetings throughout the week, and reserve meetings spaces & order catering
Surpassed client retention by 70% and Exceeded sales goals by upselling products / services, & saved company 30% in costs
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
Volunteered to help with special projects of varying degrees of complexity.
Coordinated events and worked on ad hoc projects.
Education
Bachelor of Science - Health Sciene
Cal State University Long Beach
Long Beach, CA
01.2016
Skills
Proficient in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint,) LPL Client Works PeopleSoft HR Oracle Concur ZoomMorningstarPowerbiMondaycomDropboxSlackG-suiteSharePointVisioDiligentDocuSignAdobeAcrobatSalesforce Expensify Expensya
Strong Problem Solver
Schedule & calendar planning
Meticulous attention to detail
Information confidentiality
Languages
Spanish
Professional Working
Timeline
Executive Assistant to CFO/CHPO
Thomas James Homes LLC
02.2023 - Current
Executive Assistant
Householder Group Estate & Retirement Specialists
05.2019 - 01.2023
Executive Administrative Assistant
BDO USA LLP (Contract- Maternity)
07.2018 - 01.2019
Executive Assistant
REGUS MANAGEMENT LLC
08.2013 - 06.2018
Bachelor of Science - Health Sciene
Cal State University Long Beach
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