Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gilmarie Tossas

Winter Haven,FL

Summary

Highly-skilled phlebotomist with [Number] years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Dependable [Job Title] effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Phelebotomist

American Care Medical Center
02.2021 - Current
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Played an integral role in managing inventory levels within the department, ordering necessary supplies while minimizing waste to maintain cost-effective operations.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Verified patients' identification for proper sample collection.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Organized daily work based on collection priority.
  • Verified proper storage and transportation of specimens to laboratories.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
  • Reviewed and processed requisitions for laboratory tests.
  • Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.
  • Assisted in the implementation of new electronic medical record systems for efficient patient tracking and accurate documentation.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Applied effective time management techniques to meet tight deadlines.
  • Identified issues, analyzed information and provided solutions to problems.

EKG Technician

Cardiology Clinic
01.2017 - 10.2017
  • Transcribed physician interpretations to maintain electronic records for cosign by attending doctor.
  • Supported healthcare team by maintaining responsibility for electrocardiogram monitoring, defibrillation and cardio rehabilitation training.
  • Scheduled patients for testing and conducted follow up calls to confirm and answer questions.
  • Conducted electrocardiogram, echocardiogram, phonocardiogram and stress tests by using electronic test equipment and recording devices.
  • Improved diagnostic accuracy through meticulous performance of stress tests, Holter monitors, and other cardiac monitoring techniques.
  • Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
  • Streamlined diagnostic processes for faster results by maintaining and calibrating EKG equipment.
  • Contributed to diagnosis of pulmonary disorders by evaluating patient pulmonary systems using spirometers and other respiratory testing equipment.
  • Communicated with healthcare workers and physicians concerning test results.
  • Assisted on cardiac cauterizations by operating multi-channel physiologic monitor.
  • Contributed to a well-functioning medical team by providing timely updates on patient status and test results to physicians.
  • Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
  • Measured heart chamber sizes and wall thickness against expected sizes to detect abnormalities.
  • Supported clinical research efforts by collecting and organizing EKG data for use in scientific studies.
  • Reduced waiting times for patients by scheduling appointments efficiently and managing time effectively during procedures.
  • Enhanced patient care by accurately performing EKG testing and analyzing results.
  • Assisted in the identification of abnormal heart conditions by recognizing irregularities in patient''s heart rhythms during EKG readings.
  • Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.
  • Boosted patient satisfaction through effective communication and empathy during EKG procedures.
  • Provided valuable assistance during emergencies, quickly setting up necessary equipment for life-saving interventions.
  • Maintained a clean working environment following infection prevention protocols reducing risks associated with crosscontamination.
  • Collaborated with healthcare teams to provide efficient and accurate patient diagnosis, improving treatment plans.
  • Increased efficiency in daily operations by organizing supplies inventory and restocking as needed.
  • Ensured compliance with hospital standards by following strict safety and sanitation guidelines during EKG tests.
  • Tracked findings of procedures such as EKGs using manual and automated recording devices.
  • Provided instruction on Holter monitor and connected patient to analyzer.
  • Excellent communication skills, both verbal and written.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Nursing Assistant

HIMA San Pablo Hospital
09.2008 - 04.2016
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
  • Streamlined workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
  • Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Conducted patient and family education on the importance of proper nutrition, exercise, and self-care practices to foster overall health and wellbeing.
  • Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
  • Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Strengthened communication skills through regular interactions with others.
  • Excellent communication skills, both verbal and written.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Certification -

Professional Academy Health
Kissimmee
03.2024

Certification -

Southern Technical College
02.2018

Associate of Science - Technical Sonographer

EDIC College
Caguas, PR
05.2008

Skills

  • Arterial Blood Draws
  • Data Confidentiality
  • Standardized Testing
  • CPR/AED
  • Venipuncture
  • Injection Administration
  • Heartsaver CPR AED
  • HIPAA
  • Sample and specimen collection
  • Medical Records Management
  • Data Entry
  • Specimen Preparation
  • Sample Collection
  • Quality control guidelines
  • Specimen labeling procedures
  • Heartsaver First Aid
  • Specimen Collection
  • Lab Reporting
  • Team Leader
  • Staff Collaboration
  • Blood collection techniques
  • Sample Processing
  • Capillary puncture
  • Complex Terminology Interpretation
  • Butterfly Venipuncture
  • Appointment Scheduling
  • Patient confidentiality
  • Customer Service
  • Patient Relations
  • Phlebotomy Technician
  • Communication abilities
  • Hemoglobin Testing
  • Glucose Screening
  • Medical Records Review
  • Recording data
  • Phlebotomy Technician (PT)
  • Teamwork and Collaboration

Languages

Spanish
Full Professional
English
Professional Working

Timeline

Phelebotomist

American Care Medical Center
02.2021 - Current

EKG Technician

Cardiology Clinic
01.2017 - 10.2017

Nursing Assistant

HIMA San Pablo Hospital
09.2008 - 04.2016

Certification -

Professional Academy Health

Certification -

Southern Technical College

Associate of Science - Technical Sonographer

EDIC College

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Gilmarie Tossas