Gilmarie R Rivera
Orlando,FL
Summary
Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Looking to obtain an opportunity on your company I can contribute with my knowledge gained prior my work experience’s.
Overview
14
14
years of professional experience
Work History
Laundry and Dry Cleaning Assistant
Disney
Orlando, Florida
09.2023 - Current
- Moved loads between machines, operated ironing equipment and folded laundered items.
- Tested fabrics in inconspicuous places to determine solvent damage to dyes or fabrics.
- Checked incoming orders against invoices to ensure accuracy of delivery.
- Inspected finished garments for stains and damage prior to packaging for delivery.
- Folded clean laundry and placed into stacks in specified areas for distribution.
- Managed time efficiently to meet tight deadlines.
- Adhered to company policies regarding health and safety standards.
Packer Operator
Easy Foods
Kissimmee, Florida
09.2021 - 08.2022
- Trained new employees regarding warehouse procedures and standards.
- Notified team leader of product discrepancies and equipment malfunctions.
- Discovered and fixed root causes of issues negatively impacting production performance.
- Adhered to product safety and hygiene guidelines for health and regulatory compliance.
- Utilized hand tools and equipment for efficient packing and sealing of goods.
- Adjusted machine settings based on product type being packaged or customer requirements.
- Sorted, graded and weighed products, verifying and adjusting products to meet specifications.
- Removed damaged or inferior materials to prepare products for packaging.
- Cleaned work area daily and disposed of waste material properly in accordance with established protocols.
Packer Operator
Skychef
Orlando , FL
11.2016 - 12.2020
- Trained new employees regarding procedures and standards.
- Notified team leader of product discrepancies and equipment malfunctions.
- Adhered to product safety and hygiene guidelines for health and regulatory compliance by the airline.
- Worked effectively in team environments to make the workplace more productive.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
Deli Clerk
Walmart
Kissimmee, Florida
06.2011 - 05.2014
- Provided customers with fresh product and correct portion size to minimize shrink.
- Operated cash register accurately and efficiently for customer transactions.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Offered suggestions for additional items that would complement customer's order selections.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Greeted customers in a friendly and professional manner.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Assembled and served meals according to specific guest requirements.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Adhered to health regulations regarding food handling and sanitation standards.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Rotated product on shelves to ensure freshness.
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
Education
GED -
Thomas Armstrong Toro
Puerto Rico05-2006
Skills
- Customer service
- Team collaboration
- Task prioritization
- Identify, analyze, and solve problems creatively and effectively
- Love build relationships, collaborate effectively, and work in a team
- Have the ability to adjust to new situations, learn quickly, and remain flexible
- Organize information, manage tasks, and create efficient workflows
Timeline
Laundry and Dry Cleaning Assistant
Disney
09.2023 - Current
Packer Operator
Easy Foods
09.2021 - 08.2022
Packer Operator
Skychef
11.2016 - 12.2020
Deli Clerk
Walmart
06.2011 - 05.2014
GED -
Thomas Armstrong Toro