Gilmore Newkirk
Jacksonville,FL
Summary
Rehab Manager providing background leading teams administering care and rehabilitative services to patients. Successful at training staff, compiling reports . Expert at creating inviting atmosphere by overseeing delivery of top-tier customer service. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Unit Treatment Rehab Specialist 2
North east florida state hopsital
Macclenny, FL
04.2003 - Current
- Responded to needs and concerns of residents and visitors.
- Monitored daily performance and patient outcomes to maintain quality assurance.
- Conducted group therapy sessions and educated patients in topics relevant to individual and family member care.
- Enforced state and federal regulations as well as company policies and procedures for strict compliance.
- Organized and carried out continual education and development of staff.
- Conducted employee evaluations to offer personalized feedback and coaching.
- Interviewed, hired and trained employees in various roles.
- Orchestrated adequate staffing and scheduling patterns to deliver cost-effective and quality care.
- Documented and filed patient health reports and charts.
- Prepared patients for self-management and decision-making responsibilities.
Mental Health Technician
mental health center of jacksonville
Jacksonville, FL
03.2004 - 08.2011
- Engaged clients in therapeutic groups to promote coping skills, education and life skills.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Provided excellent service to patients through personable communication.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Tracked client movement on and off unit by documenting times and destinations.
- Collaborated with client and clinician to develop and support goals and clinical treatment plan.
- Conducted or assisted in treatment and rehabilitation of mental health patients by performing basic assessment procedures.
- Used thermometers or blood pressure gauges to take and record measures of patients' physical condition.
- Led prescribed individual or group therapy sessions as part of specific therapeutic procedures.
- Aided patients in performing activities of daily living.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Assisted patients improve social relationships and engagement.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
- Influenced patients' behavior with interaction, counseling or instruction.
- Collaborated with doctors, psychologists or therapists in working with patient treatments.
- Led individual and group therapy supporting prescribed procedures.
- Recorded patients' health metrics using thermometers or blood pressure gauges.
- Accompanied patients to medical and counseling appointments.
- Instructed new employees on protocols to use when interacting with psychiatric patients.
- Assisted psychiatrists in working with patients to rehabilitate for community reintegration.
Education
High School Diploma -
Columbia High School
Lake City, FL06.1994
Skills
- Relapse assistance
- Intervention tactics
- Outpatient services
- Medical recordkeeping
- Quick problem solver
- Able to lift [Number] pounds
- Active listening
- People skills
- Training & development
- Good work ethic
- Relationship building
- Troubleshooting
- Planning & organizing
- Team management
- Flexible schedule
- Customer service
- Communication
Certification
- Certified Nursing Assistant
- CNA License
Timeline
Mental Health Technician
mental health center of jacksonville
03.2004 - 08.2011
Unit Treatment Rehab Specialist 2
North east florida state hopsital
04.2003 - Current
High School Diploma -
Columbia High School
- Certified Nursing Assistant
- CNA License
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