Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gilormina Fontes

72 Emmet Brockton,MA

Summary

Driven and multilingual professional with a proven track record in customer service and teamwork, honed at Boston Children’s Hospital and other esteemed institutions. Excelled in creating welcoming environments and streamlining operations, demonstrating a keen ability to solve problems and enhance customer satisfaction. Skilled in collaboration and fluent in Spanish, English, Creole/Portuguese, and Portuguese, ready to bring a positive attitude and results to your team.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Supervise

Boston Children’s Hospital
2016.04 - 2022.03

Scrub a Dub Auto Wash Centers, Natick, MA

Cashier

Maintained a clean and welcoming atmosphere

Answered phone calls for inquiries from potential customers
Made appointments and stocked products for when inventory was low

Received cash from customers or employees for services rendered

Issued receipts or tickets to customers

Read and recorded totals shown on cash register tape and verify against cash on hand Confirmation

Server/Bartender

Cesaria Restaurant
2014.03 - 2016.08


*Records customer orders and ensures they are enjoying their meal after food is served

*Creates reservations for customers by phone and calls customers when take-out orders are ready

*Assists in the kitchen as needed; cleans dishes and prepares food

*Mix and serve alcoholic and nonalcoholic drinks to patrons of bar

*Collect money for drinks served and Arrange bottles and glasses to make an attractive display

Cashier

Scrub A Dub Car Wash
2011.07 - 2014.03

*Maintained a clean and welcoming atmosphere

*Answered phone calls for inquiries from potential customers

*Made appointments and stocked products for when inventory was low

*Received cash from customers or employees for services rendered

*Issued receipts or tickets to customers

*Read and recorded totals shown on cash register tape and verify against cash on hand

Housekeeper

Copley Inn Inc
2013.05 - 2014.02

*Ensured orderly attractive rooms in the hotel

*Obtained a list of vacant rooms which needed to be cleaned immediately and list of prospective checkouts or discharges

*Restocked inventory to ensure adequate supplies

*Attended training seminars to perfect housekeeping techniques and procedures

*Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors

Education

High School Diploma -

New Beginning Academy
Hyde Park, MA
06.2012

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Multi-lingual with written and oral communication skills in Spanish, English, Creole/Portuguese and Portuguese
  • Self-motivated individual with ability to work well as a team player
  • Ability to accomplish tasks and projects on time, eager to learn new skills and grow professionally

Certification

Health & Home care training

Has completed the nursing assistant course of study approved by the Massachusetts Division Professional Licensure.

Timeline

Supervise

Boston Children’s Hospital
2016.04 - 2022.03

Server/Bartender

Cesaria Restaurant
2014.03 - 2016.08

Housekeeper

Copley Inn Inc
2013.05 - 2014.02

Cashier

Scrub A Dub Car Wash
2011.07 - 2014.03

High School Diploma -

New Beginning Academy

Health & Home care training

Has completed the nursing assistant course of study approved by the Massachusetts Division Professional Licensure.

Gilormina Fontes