Gilycia Senchi
Nashua
Summary
Dynamic professional work style with focus in project management and training, honed in current role. Proven able to streamline operations and enhance team performance through effective collaboration and project work. Skilled in Microsoft applications and at fostering positive relationships, ensuring successful onboarding and team engagement. Committed to continuous improvement and operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Annuity New Business Specialist
Fidelity Investments
07.2023 - Current
- Collaborated with cross-functional teams to streamline onboarding processes for new associates.
- Facilitated training sessions for team members on best email/ business writing practices in client engagement and relationship management.
- Gather, organize and input information into digital databases.
- Initiated wires from clients brokerage accounts and approved/ processed transfers.
- Led restructuring of organization internal processes, resulting in improved performance.
- Maintained up-to-date knowledge of industry regulations and compliance requirements affecting new business and sold products.
- Developed comprehensive knowledge of our product/service offerings, enabling effective communication of their features and benefits to Fidelity associates and agents.
- Devised and implemented processes and procedures to streamline operations.
- Created and managed project plans, timelines and presentations.
Substitute Teacher
Hamden Wilbraham School District
05.2021 - 05.2023
- Implemented effective classroom management techniques to maintain a productive learning environment.
- Adapted methods to meet diverse student needs and learning styles.
- Fostered positive relationships with students, promoting a supportive and respectful classroom culture.
- Participated in professional development workshops to refine teaching strategies and improve instructional effectiveness.
- Repeatedly requested as substitute teacher by teachers based on excellent referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
- Provided substitute teaching services across multiple grade levels and subjects, maintaining educational expectations.
- Collaborated with regular teachers to ensure continuity of education during absences.
Intern
Adaptas Solutions
05.2020 - 12.2020
- Assisted in project planning.
- Developed documentation for process improvements.
- Collaborated with cross-functional teams to implement software solutions for project management.
- Facilitated training sessions for new interns, fostering a collaborative environment.
- Conducted research on industry trends to provide insights for project development.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Education
Bachelor of Science - Business Administration And Management
University of Massachusetts, Amherst
Amherst, MA05-2022
Associate of Science - Business Administration
Springfield Technical Community College
Springfield, Massachusetts, MA01-2020
Skills
- Xtrac systems expertise
- Microsoft expertise ( Excel, Powerpoint, Word, Access, Indesign)
- Planning and execution
- Training and mentoring
- Project management
- Teamwork
- Problem-solving
- Time management
- Multitasking
- Adaptability and flexibility
- Interpersonal skills
Websites
Accomplishments
- Co- Lead team of 6-7 staff members, ensuring daily required work is completed and provide excellent support to range of proficiencies.
- Initiated and maintain project to lift all of teams vital P&P;s/ Job aids/ email templates from Onenote to team Sharepoint.
- Headed and managed a 10 week FIDTERN project for 2 high profile candidates.
- Regular involvement in Job shadow project initiative meeting with candidates from all over Fidelity on a semi weekly basis.
- Created content and presentation to higher leadership in CSO development day.
Certification
SIE
Languages
English
Full Professional
Spanish
Professional Working
ASL
Professional Working
Timeline
Annuity New Business Specialist
Fidelity Investments
07.2023 - Current
Substitute Teacher
Hamden Wilbraham School District
05.2021 - 05.2023
Intern
Adaptas Solutions
05.2020 - 12.2020
Bachelor of Science - Business Administration And Management
University of Massachusetts, Amherst
Associate of Science - Business Administration
Springfield Technical Community College