Enthusiastic, self-motivated, responsible, and hard-working person. Adaptable to all challenging situations. Able to work well in a busy environment. A job seeker with strong organizational skills eager to secure an entry-level position to help the team achieve company goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Environmental Health Tech Operating Rooms
UNC Health Care
06.2018 - Current
Cleaned and disinfected patient operation rooms, surgery suites, and common areas to promote sanitary treatment and services environment
Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances
Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards
Used chemicals by following safety protocols and procedures to avoid burns and injuries
Collaborated with nursing staff to ensure timely room turnover for incoming patients, minimizing wait times
Completed daily tasks efficiently while adapting to changing needs of facility during peak periods or emergencies
Interacted with hospital staff, patients, and families to demonstrate good customer service techniques
Demonstrated strong attention to detail, ensuring that all assigned areas met or exceeded facility's cleanliness standards
Streamlined cleaning processes by effectively utilizing housekeeping equipment, such as floor machines and vacuum cleaners
Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in Operating rooms and common areas
Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris
Housekeeping Supervisor
Hampton Inn By Hilton
04.2012 - 04.2018
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements
Placed orders for housekeeping supplies and guest toiletries
Restocked room supplies such as facial tissues for personal touch with every job
Adhered to safety protocols by enforcing proper equipment usage
Worked with front desk to respond promptly to all guest requests
Increased employee performance through effective supervision and training
Completed schedules, shift reports, and other business documentation
Trained and mentored all new personnel to maximize quality of service and performance
Managed laundry sorting, washing, drying, and ironing
Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members
Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose
Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas
Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use
Optimized workflow by regularly assessing employee performance and reallocating resources as needed, maximizing team efficiency
Managed scheduling, payroll, and performance evaluations for housekeeping staff, fostering positive work environment that encouraged professional growth
Ensured timely completion of daily tasks, leading to increase in positive guest feedback regarding room cleanliness
Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Waitress
K&w Cafeterias
03.2008 - 04.2012
Bussed and reset tables to keep dining room and work areas clean
Greeted new customers, discussed specials, and took drink orders
Folded napkins and prepared silverware sets to provide adequate supply for host station
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Kept server areas clean and stocked to increase efficiency while working tables
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
Provided timely tableside assistance to guests requiring additional condiments or utensils
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
Durham Technical Community College
Durham, NC
2025
Durham Technical Community College
Durham, NC
2024
Alamance Community College
Graham, NC
2009
Skills
Teamwork
Collaboration
Adaptability
Communication
Fast Learner
Interpersonal skills
Time management
Organization
Basic computer skills
BLS Certified
CNA I Certified
Attention to detail
Critical thinking
Creativity
Certification
CNA I Certified (2024)
BSL Certified (2024)
Community Spanish Interpreter Medical Diploma (expected 05/2025)
Languages
Spanish
Native or Bilingual
Timeline
Environmental Health Tech Operating Rooms
UNC Health Care
06.2018 - Current
Housekeeping Supervisor
Hampton Inn By Hilton
04.2012 - 04.2018
Waitress
K&w Cafeterias
03.2008 - 04.2012
Durham Technical Community College
Durham Technical Community College
Alamance Community College
Similar Profiles
Sandie TerrySandie Terry
Outpatient Pharmacy Technician at UNC Health CareOutpatient Pharmacy Technician at UNC Health Care