Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Gin Kam

Gin Kam

Sugar Land,TX

Summary

Driven professional offering several years of experience in quality assurance, shipping, receiving and inventory management. Highly skilled at optimizing production workflows, leading teams toward achievement of benchmarks and maintaining qa standards. Skilled at utilizing heavy equipment.

Overview

18
18
years of professional experience

Work History

Food Safety and Quality Assurance Technician

Wonton Food Corp
Stafford, USA
02.2023 - Current
  • Perform all products quality test and cycle count the inventory
  • Receiving raw materials
  • Prepared Certificate of Analysis
  • All kinds of ATP and APC swab tests for cleanliness verification.
  • Customer Return.
  • Training Facilitator for Food Safety.
  • Compared samples to standards and specifications by performing detailed measurements and tests.
  • Completed routine inspections of components and products to fulfill quality assurance requirements.
  • Assisted with correcting systemic problems in order to eliminate errors.
  • Randomly selected products at various stages of production for evaluation.
  • Validated quality performance by establishing product specifications.
  • Tracked customer feedback across diverse segments to conduct complex research and product testing.
  • Introduced specific standards and protocols to determine product release date.
  • Recruited, trained and scheduled employees to fulfill quality standards and expectations of management.
  • Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
  • Led internal audits to identify areas for improvement and ensure adherence to quality management systems.
  • Coordinated with cross-functional teams to address quality issues and implement corrective actions.
  • Collaborated with stakeholders to identify, investigate, and verify complex records and potential risk issues.
  • Facilitated training sessions for staff on quality assurance procedures and policies.
  • Prepared reports to communicate results of quality inspection activities to management.
  • Reviewed and approved quality-related documents, ensuring compliance with internal and external standards.
  • Monitored and evaluated supplier performance to ensure compliance with quality requirements.
  • Conducted thorough inspections of incoming materials and finished products to ensure quality standards were met.

Food Safety and Quality Assurance Technician

Sysco Buckhead Meat and Seafoods
Landover, USA
09.2021 - 08.2022
  • Conducted comprehensive product verification for ground beef, including weight, freshness, and thickness.
  • Performed quality checks across Poultry, Seafoods, and Meat departments.
  • Executed scale calibrations to ensure measurement accuracy.
  • Managed customer return processes to maintain quality standards.
  • Assisted USDA and FDA personnel with sample collection procedures.
  • Compared samples against standards through detailed measurements and tests.
  • Generated detailed reports outlining findings and recommendations for improvement.
  • Completed routine inspections of components and products to meet quality assurance requirements.
  • Compared samples to standards and specifications by performing detailed measurements and tests.
  • Produced thorough reports detailing findings and proposed recommendations.
  • Completed routine inspections of components and products to fulfill quality assurance requirements.

Food Safety and Quality Lead

Tyson Food Inc
Houston, USA
12.2014 - 08.2021
  • Executed quality checks on all ready-to-eat items, ensuring compliance with standards.
  • Verified product labels against FDA regulations for accuracy and compliance.
  • Facilitated training programs on micrometers, calipers, and various testing equipment.
  • Conducted orientations for new hires to integrate them into company processes.
  • Led investigations into customer complaints, providing root cause analysis and resolutions.
  • Monitored safety procedures and cleanliness, adhering to regulatory guidelines.
  • Evaluated machine-manufactured products for compliance with established quality standards.
  • Coordinated project evaluations and quality improvement initiatives across departments.

Supervisor

Golden Chopstick Restaurant
Kuala Lumpur, Selangor
06.2007 - 09.2014
  • Trained new employees on company policies, job duties, and performance expectations.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Negotiated with vendors and suppliers to secure advantageous terms and pricing.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Negotiated with suppliers to secure cost-effective resources.

Education

Associate of Arts - Accounting

Houston Community College
Houston, TX

Bachelor of Arts - Theology

Houston Baptist University
Houston, TX

Skills

  • Samples comparison
  • Trend tracking
  • Routing inspections
  • Root-cause analysis
  • Documentation expertise
  • Quality management systems
  • Corrective action implementation
  • Raw materials testing
  • Materials assessment
  • Defect tracking
  • Documentation skills
  • Quality assurance requirements
  • Calibration

Timeline

Food Safety and Quality Assurance Technician

Wonton Food Corp
02.2023 - Current

Food Safety and Quality Assurance Technician

Sysco Buckhead Meat and Seafoods
09.2021 - 08.2022

Food Safety and Quality Lead

Tyson Food Inc
12.2014 - 08.2021

Supervisor

Golden Chopstick Restaurant
06.2007 - 09.2014

Associate of Arts - Accounting

Houston Community College

Bachelor of Arts - Theology

Houston Baptist University

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