Gina Abdelmalek
Troy
Summary
Dedicated healthcare professional with extensive experience as a Medical Assistant, Medical Transcriptionist, and Billing Clerk. Skilled in patient care, administrative support, and clinical procedures. Seeking to contribute strong clinical knowledge, organizational skills, and compassion to a healthcare team in a fast-paced medical environment.
Educational professional prepared to bring expertise to new role. Provided engaging and structured learning experiences, ensuring smooth transition for students. Emphasizes collaboration and flexibility to meet varying classroom needs. Known for effective communication and classroom management.
Professional educator prepared for role with strong background in fostering student development and managing classroom dynamics. Valued for ability to collaborate effectively with colleagues and adapt to changing needs. Skilled in lesson planning, classroom management, and engaging diverse student populations. Known for reliability, excellent communication, and results-driven approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Substitute Teacher
EDU Staffing
Royal Oak, MI
05.2025 - Current
- Facilitated engaging learning environments for diverse student groups.
- Adapted lesson plans to meet unique classroom needs and standards.
- Implemented classroom management strategies to maintain discipline and focus.
- Collaborated with educators to support curriculum delivery and student success.
- Reviewed educational materials for alignment with instructional goals and state standards.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Medical Assistant
Neu Family Care
06.2023 - Current
- Provide compassionate and individualized care to pediatric patients in a clinical outpatient setting.
- Collaborate effectively with patients, families, and healthcare professionals, showcasing excellent communication skills.
- Foster a positive and supportive environment, promoting trust and comfort for patients and their families.
- Assist in physical examinations, administer injections and medications, and operate medical equipment, including x-ray and EKG.
- Ensure accurate record-keeping and thorough insurance verification.
- Assisted in patient intake and medical history documentation to ensure accurate records.
- Administered vaccinations and performed basic laboratory tests under supervision of healthcare providers.
Medical Assistant
Neu Urgent Care, Hazel Park, Michigan
Hazel Park, Michigan
04.2021 - Current
- Perform vital sign measurements, conduct EKG testing, and assist doctors during medical procedures.
- Complete check-in charts, verify insurances, and aid in physical examinations.
- Administer injections and medications; operate x-ray and electrocardiogram (EKG) equipment.
- Conduct glucose tests and administer injections.
Medical Transcriptionist
Neu Urgent Care, Hazel Park, Michigan
Hazel Park, Michigan
04.2021 - Current
- Transcribe and edit various medical reports, including operative reports, consultations, history and physicals, progress notes, and discharge summaries.
- Demonstrate familiarity with medical records and adhere to HIPAA regulations.
- Work as an in-house medical transcriptionist for a three-physician family practice clinic on a full-time basis.
- Transcribed medical dictations with high accuracy, ensuring timely delivery of patient records.
- Reviewed and edited transcripts for consistency with medical terminology and clinical standards.
Billing Clerk
Neu Urgent Care
04.2021 - Current
- Manage appointments, handle phone inquiries, and organize paperwork in patient charts.
- Process account payments, issue receipts, and facilitate charge entries.
- Prepare and submit insurance claims both electronically and on paper; appeal denied claims.
Medical Transcriptionist
Neu Hope Addiction Clinic
06.2022 - 07.2023
- Transcribe doctors' reports in a timely and efficient manner, while meticulously editing documents for accuracy.
- Maintain a strong attention to detail, accuracy, and self-motivation in an unsupervised work-from-home position, meeting high-quality standards.
Pharmacy Tech
Somerset pharmacy, Troy, Michigan
Troy, Michigan
05.2020 - 04.2021
- Maintain strict customer and patient confidentiality.
- Fill prescriptions accurately, resolve customer insurance issues, and oversee medication orders and stocks.
- Uphold pharmacy safety and cleanliness by adhering to procedures, rules, and regulations.
- Processed prescription orders accurately and efficiently, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in preparing and dispensing medications, improving workflow efficiency.
Manager
Game On, Shelby Township, Michigan
Shelby Township, Michigan
02.2018 - 03.2020
- Ensure customer satisfaction and maintain sanitation standards in food areas.
- Recruit and train new employees on POS systems and effective sales techniques.
- Handle cashiering, scheduling, customer service, administration, and overall establishment operations.
- Led team in implementing gaming event strategies to enhance customer engagement.
- Streamlined operational processes, resulting in improved efficiency across all departments.
Physical Therapy Technician
Marina physical therapy, Troy, Michigan
Troy, Michigan
05.2016 - 03.2017
- Coordinate schedules for physical therapists and assist in patient scheduling for orthopedic surgeons.
- Verify insurance benefits, answer phones, and assist physical therapists during patient exercises.
- Transport patients and facilitate detailed exercise programs developed by licensed Physical Therapists.
- Assisted physical therapists in administering therapeutic exercises and modalities to improve patient outcomes.
- Maintained cleanliness and organization of treatment areas, ensuring compliance with safety protocols.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Troy, MI05-2027
B.Sc. - Health Sciences
Oakland University
Michigan01-2022
High School Diploma -
Troy High School
Troy, MI05-2015
Skills
- Communications
- Team-work
- Organization & Planning
- Microsoft Office
- Billing
- Problem solving
- Time management
- Detail-oriented
- Interpersonal skills
- Charting
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Classroom organization
- Group and individual instruction
Accomplishments
- Recognized by multiple schools as an excellent substitute.
- Documented and resolved student behavior concerns and classroom disruptions, which led to a safer, more organized classroom environment and smoother communication with school staff..
- Specialized in substituting for Pre-K through 5th grade general education classes.
Certification
- Certified Daily Substitute Teacher, Michigan Department of Education / Multiple Michigan School Districts — 2025–2026.
- Certified in Basic Life Support, American Red Cross — 2023–2025; 2026–2028
Languages
Arabic
Native or Bilingual
Timeline
Substitute Teacher
EDU Staffing
05.2025 - Current
Medical Assistant
Neu Family Care
06.2023 - Current
Medical Transcriptionist
Neu Hope Addiction Clinic
06.2022 - 07.2023
Medical Assistant
Neu Urgent Care, Hazel Park, Michigan
04.2021 - Current
Medical Transcriptionist
Neu Urgent Care, Hazel Park, Michigan
04.2021 - Current
Billing Clerk
Neu Urgent Care
04.2021 - Current
Pharmacy Tech
Somerset pharmacy, Troy, Michigan
05.2020 - 04.2021
Manager
Game On, Shelby Township, Michigan
02.2018 - 03.2020
Physical Therapy Technician
Marina physical therapy, Troy, Michigan
05.2016 - 03.2017
B.Sc. - Health Sciences
Oakland University
Bachelor of Science - Nursing
Chamberlain College of Nursing
High School Diploma -
Troy High School