Gina Abrahamson

Work History

General Manager

Motel 6

01.2018 - 03.2024

Developed and implemented an effective scheduling system
Managed hiring and termination processes for company employees.
Managed payroll processes efficiently
Achieved and exceeded sales goals consistently.
Maintained efficient guest check-in process
Implemented effective training strategies to optimize outcomes
Streamlined workflow processes
Enhanced efficiency in managing laundry tasks
Implemented strategies to optimize workflow and enhance overall performance.
Managed corporate accounts
Implemented strategies to improve collection rates and exceed targets.

Caregiver- Hospice

Self-Contractor

01.2017 - 01.2018

Assisted in the personal needs of an elderly man
Aided in the completion of daily activities, including eating and bathing.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Drink Attendant

Isle Casino and Hotel

01.2015 - 04.2015

Resolved customer inquiries, concerns, and grievances
Ensured accurate and up-to-date documentation of all business transactions
Managed beverage service across the entire venue

Bartender/Assistant Manager

PnB Brew Pub

01.2014 - 01.2015

Managed and updated Facebook social networking sites
Successfully planned and executed a variety of events
Handled cash transactions accurately, maintaining proper accounting of sales figures.
Supported bartenders with essential tasks, resulting in more efficient bar operations.
Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
Managed gig scheduling and executed seamless events
Streamlined scheduling and payroll processes for increased efficiency and accuracy
Increased training efficiency and effectiveness by implementing new instructional techniques.
Achieved significant improvements in TTCs

Shift Leader/Bartender/Server

Lone Star

01.2012 - 01.2014

Achieved high levels of customer satisfaction
Implemented effective training programs for the serving team
Ensured timely completion of closing reports
Ensured smooth operations and high customer satisfaction at special events
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.

Dog Trainer

Petco Animal Supplies Stores Inc.

01.2010 - 01.2012

Certified and skilled in dog training techniques
Conducted training classes for various age groups of dogs, ranging from puppies to adult canines.
Maintained a track record of excellent customer satisfaction through consistently meeting and exceeding their needs
Successfully drove sales performance to exceed targets by utilizing strategic methods and creative solutions.
Maintained exceptional standards in animal care
Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
Implemented puppy socialization classes that promoted early development of essential social skills and appropriate interaction with other dogs and humans.

Self-contractor

Waterloo Courier

01.2010 - 12.2010

Established long-term customer relationships through providing prompt and courteous service.
Ensured accuracy of load verification by cross-checking with shipping documents
Resolved customer issues while modifying orders
Maintained a high level of safety and efficiency when operating motor vehicles.

Team Associate

Casey's General Store

01.2008 - 01.2010

Supported the development of new employees
Ensured accuracy in computing sales prices for purchase transactions.
Recognized and encouraged customer loyalty through expressions of gratitude and invitations for repeat business.
Implemented efficient stock management strategies while also handling minor maintenance duties.
Maintained productive, efficient approach to all tasks.

Cashier

Kwik Star - Waterloo, IA

01.2005 - 01.2008

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
Prevented store losses using awareness, attention to detail and integrity
Worked as a team member performing cashier duties, product assistance and cleaning

Manager

3 Star Mart

01.2000 - 01.2002

Recruited, interviewed and mentored a team of competent customer service representatives
Effectively addressed and resolved customer issues and complaints
Implemented staff promotions and demotions
Created and updated a daily log of all financial transactions
Served as a supervisor for both business and personal accounts.
Completed multiple tasks within specified deadlines.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Summary

Overview

Work History

General Manager

Caregiver- Hospice

Drink Attendant

Bartender/Assistant Manager

Shift Leader/Bartender/Server

Dog Trainer

Self-contractor

Team Associate

Cashier

Manager

Education

No Degree - Marketing Management

High school Diploma -

Skills

Timeline

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