Gina Agosti
Columbus,OH
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales and marketing campaigns, and managing a territory. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
31
31
years of professional experience
Work History
Account Executive
Essendant
05.2013 - Current
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Collaborated with internal teams to develop account strategy.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client
- Managed sales cycle to maintain solid customer base.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
- Leveraged CRM to collect, organize and manage sales data and customer information.
- Created and executed account strategies to translate organizational goals into client activities.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Stayed current on company offerings and industry trends.
- Met existing customers to review current services and expand sales opportunities.
Field Marketing Manager
Essendant
08.2007 - 05.2013
- Prioritized marketing tasks and balanced competing needs.
- Developed brand message and shared with our Salesforce to assist them in presenting to their resellers
- Established, initiated and optimized business development strategies based on company targets, product specifications, and market data.
- Met with resellers in 15 states to develop marketing plans that could led to increases sales within their business, which in turn led to increased business through Essendant.
- Mentored Midwest Sales for, as well as our Resellers, on best practices and protocols to maximize productivity.
- Acquired reseller input on marketing and promotional needs and took to our internal Marketing Department Team so help Essendant understand, and create, the marketing resources and training that they required.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
Account Manager
United Stationers
12.1996 - 08.2007
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Developed and implemented strategies to increase client retention.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Liaised with marketing and sales teams to develop targeted campaigns.
- Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
- Identified key entry points to enhance market penetration and maximize returns.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Achieved or exceeded company-defined sales quotas.
- Consulted with businesses to supply accurate product and service information.
- Contributed to event marketing, sales and brand promotion.
Advertising Sales Representative
Monroe Evening News
02.1993 - 12.1996
- Helped customers in determining design and layout of sold and spec ads.
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
- Made outbound calls to existing customers to upsell advertising packages.
- Listened attentively to client feedback to create stronger relations and shape business.
- Played key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Developed innovative and creative sales pitches to expand prospect understanding of company.
- Trained in moving Yellow Pages advertising dollars to newspaper advertising so businesses could increase their name recognition in communities, as well as marketing promotions to increase sales.
Education
Associate Degree in Applied Business - Sales And Marketing
Owens Technical College
Perrysburg, OH12.1992
Skills
- Sales Expertise
- Business Development and Planning
- Consultative Selling Techniques
- Goals and Performance
- Strategic Initiatives
- Account Management
- Verbal and Written Communication
- Needs Assessment
- Client Relationship-Building
- Negotiation and Persuasion
- Strong Presentation Skills
- Quarterly Reviews
- Sales Target Monitoring
- Marketing Strategy Implementation
- Strong Internal and External Relationships
- Interpersonal Skills
- Sales Training
Accomplishments
- Won Blue Diamond Award 3 times- as Account Manager and Field Marketing Manager
- Have continually been able to grow multiple categories/channels each year within account base
- Build strong and respected internal relationships with Essendant Peers and Managers, as well as: Pricing, Finance, Transportation, Marketing and Inventory teams.
Timeline
Account Executive
Essendant
05.2013 - Current
Field Marketing Manager
Essendant
08.2007 - 05.2013
Account Manager
United Stationers
12.1996 - 08.2007
Advertising Sales Representative
Monroe Evening News
02.1993 - 12.1996
Associate Degree in Applied Business - Sales And Marketing
Owens Technical College
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