Gina Aguillard

• Identified staff vacancies and recruited, interviewed and selected applicants.
• Created annual department goals, objectives and budget and made recommendations to reduce costs.
• Advised staff on organizational policy matters and recommend needed changes.
• Served as link between management and employees by handling questions, interpreting hospital and department policies and helping resolve work-related problems.
• Served as liaison between management, clinical staff and community.
• Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.
• Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.
• Regularly evaluated employee performance, provided feedback, assisted, coached and disciplined staff as needed.
• Diligently monitored QA (Quality Assurance) program to improve performance and maintain high standards of care.
• Minimized staff turnover through appropriate selection, orientation, training, staff education and development.
• Reviewed and approved time cards for processing by payroll department.
• Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses.
• Conducted probationary and annual performance evaluations of all Radiology staff.
• Ensured compliance with industry standards, maintaining accreditation through regular audits and updates to policies and procedures.
• Increased staff morale through team-building initiatives, fostering positive work environment focused on collaboration and professional growth.
• Managed radiology equipment maintenance, ensuring timely repairs and minimal downtime for optimal department efficiency.
• Promoted patient safety by monitoring radiation exposure levels during diagnostic imaging procedures.
• Evaluated employee performance regularly, offering constructive feedback and addressing any areas needing improvement promptly.
• Developed departmental budget, effectively managing resources and minimizing operational costs.
• Facilitated effective communication between radiology staff, patients, and other healthcare professionals.
• Operated radiologic equipment to obtain images of body structures.
• Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
• Directed and motivated team of 20 professional technologist for quality patient care
• Managed radiology equipment maintenance, ensuring timely repairs and minimal downtime for optimal department efficiency
• Implemented quality assurance protocols to maintain the highest levels of accuracy in all imaging procedures
• Oversaw daily operations of Radiology, delegating tasks efficiently among team members for smooth workflow management
• Managed inventory of supplies, reducing waste by implementing organized system for tracking usage and ordering necessary items timely.
• Oversaw daily operations of the Radiology Department, delegating tasks efficiently among team members for smooth workflow management
• Managed inventory of supplies, reducing waste by implementing an organized system for tracking usage and ordering necessary items in a timely manner
• Facilitated effective communication between radiology staff, patients, and other healthcare professionals
• Improved patient satisfaction by streamlining radiology processes and implementing efficient scheduling systems
• Acquired MQSA accreditation for Mammography
• Increased staff morale through team-building initiatives, fostering a positive work environment focused on collaboration and professional growth
• Evaluated employee performance regularly, offering constructive feedback and addressing any areas needing improvement promptly
• Created strategic plans for Radiology's growth, identifying areas for potential expansion or technological advancements that would further improve patient care and departmental efficiency
• Wrote, implemented and managed all radiology policies
• Reduced patient wait times by optimizing appointment scheduling and coordinating with referring physicians
• Served as a liaison between the Radiology Department and hospital administration, effectively communicating departmental needs while advocating for necessary resources and support
• Developed departmental budget, effectively managing resources and minimizing operational costs
• Coordinated with multidisciplinary teams for comprehensive patient care and improved treatment outcomes
• Explained imaging procedures to patients, offering comfort and assistance
• Coordinated with other healthcare personnel to deliver quality patient care
• Followed radiation safety measures and used protection devices to prevent harm to patients or staff
• Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records
• Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support

• Ensure quality of care and patient satisfaction through unit-specific systems and improvements for patient care and services.
• Order and maintain department supplies/resources and ensure materials are used before expiration with little to no waste.
• Select, manage, develops, train and retains employees in an engaged workforce.
• Participates in decision making with Managers and Directors as it relates to personal and management issues.
• Appropriately evaluates physician orders from medical charts and/or written orders. Obtains pertinent patient history from requisitions, patients, and medical charts.
• Monitors and complies with Joint Commission/ACR standards and performs all job function in accordance with Federal, State and Regional requirements to ensure compliance to these standards.
• Maintain all Breast Cancer and Low Dose Lung CT dashboard using EPIC Systems software.
• Correctly identifies, marks, orients, and annotates all patient images.
• Effective verbal and written communication skills and ability to present information clearly and professionally.
• Proficiency in using computers, software, and web-based applications.
• Excellent interpersonal, judgement, decision-making and delegating skills, and the ability to be self-directed, work independently, set priorities, and maintain complete confidentiality.
• Oversaw daily operations of Radiology, ensuring smooth workflow and timely completion of tasks.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
• Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
• Established performance metrics for team members, consistently tracking progress towards goals and making adjustments as needed.
• Reduced employee turnover by fostering positive work environment and providing ongoing feedback to staff members.
• Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.

Led change management initiatives, successfully navigating organizational transitions with minimal disruption to ongoing operations.

• Streamlined office processes by implementing efficient administrative systems and procedures.
• Create and utilize reports from EMR and other platforms to accurately track patient flow, patient counts, clinic utilization, track ancillary services, and monitor trends along with financial analysis.
• Mentor managers and supervisors to coordinate leadership, positive reinforcement, and development of new roles within the department to aid with staff growth.
• Worked with Executive Management to develop annual budgets that follow strategic hospital and department business plans.
• Maximize cost efficiency for purchases of supplies, equipment and inventory, while managing operations and ensuring compliance within established budget targets.
• Keeps the Vice President of Ancillary Services and Senior Management informed of developments in Radiology that positively impacts the department and plans to implement appropriate changes.
• Responsible for identifying needs for clinical staff and supporting administrative staff for education, ongoing training programs and services in the area of computer skills and competencies in use of electronic tools for patient care, quality management, utilization management, and performance improvement initiatives.
• Involved in recruitment, selection and onboarding of administrative and clinical staff.
• Responsible for payroll time keeping in Kronos system for over 125 employees.
• Update, maintain and train staff to properly navigate Picture Archive and Communication System (PACS).
• Facilitate orientation and competencies for staff members.
• Work to meet volume targets, productivity and increase revenue for Radiology.
• Manage quality of Imaging services administratively.
• Evaluated employee performance regularly, providing constructive feedback aimed at improving individual skills as well as overall team effectiveness.
• Optimized scheduling practices to increase staff coverage during peak hours without increasing overall labor costs.
• Coordinated office events, seminars and meetings for staff and clients.
• Created reports, presentations and other materials for executive staff.
• Cultivated strong relationships with vendors and partners supporting administrative operations.

• Evaluated cutting-edge technologies for potential adoption within Radiology enhancing patient care capabilities.
• Reduced patient wait times by refining scheduling procedures and maximizing staff productivity.
• Established a culture of safety, ensuring compliance with all regulatory requirements and fostering a proactive approach to radiation protection.
• Led multidisciplinary teams in complex cases requiring advanced imaging techniques or unique diagnostic challenges.
• Communicated with patients, ensuring that medical information was kept private.
• Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Daily operation of all imaging modalities and 40 FTE's
• Improve Press-Ganey Satisfaction scores from 1% to 48%.
• Directed a committee in procedure, purchase of equipment and installation of a second CT unit.
• Implemented the first digital mammography micro dose system.
• Coordinated emergency response protocols for critical situations involving radiological incidents or equipment malfunctions
• Led multidisciplinary teams in complex cases requiring advanced imaging techniques or unique diagnostic challenges
• Fostered a collaborative work environment, encouraging open communication among team members and promoting interdisciplinary cooperation
• Implemented quality control measures to maintain the highest standards of image accuracy and diagnostic efficacy
• Addressed employee concerns through regular performance reviews and transparent communication channels
• Established a culture of safety, ensuring compliance with all regulatory requirements and fostering a proactive approach to radiation protection
• Acquired MQSA/ACR accreditation for Mammography and CT.
• Created customized care plans, working with hospital staff and families to assess and meet individual needs
• Discussed medical histories with patients in effort to provide most effective medical advice

• Accomplished multiple tasks within established timeframes.
• Managed and motivated employees to be productive and engaged in work.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Responsible for management and operation of Interventional Radiology and Cardiac Cath Lab.
• Assist physicians in scrubbing in all invasive and noninvasive procedures.
• IV therapy/PICC line placement.
• Maintained sterile environment during procedures.
• Transmitted images utilizing Radiology PACS.
• Kept accurate documentation for all procedures.
• Maintained ordering of supplies and PAR levels.
• Controlled costs to keep business operating within budget and increase profits.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Managed staff schedules and patient schedule for multiple physicians.
• Facilitated developmental training for staff as well as staff evaluations.
• Managed billing and coding for insurance purposes and hospital revenue.

• Ensured safety compliance by adhering to radiation protection guidelines and consistently updating protocols as needed.
• Scrubbed diagnostic and interventional cardiac catheterization and peripheral procedures.
• Monitored and electronically recorded documentation during cases.
• Participated in a credential C-PORT study for acute MI's.
• Coordinated physicians and patients scheduling for multi-room lab.
• Practiced proper patient transfer and body techniques to prevent injuries.
• Operated specialized equipment including but not limited to: laser, Angiojet, IVUS, computer software system and hemodynamic monitoring system.
• Practiced angiography/cardiac catherization, sterile preparation, assessment, documentation and monitoring consistent with polices and procedures.

• Reduced patient wait times by optimizing appointment scheduling and coordinating with referring physicians.
• Administrative responsibility for diagnostic imaging.
• Perform radiographic procedures at a technical level, with minimal supervision.
• Perform diagnostic EKG's.
• Billing and coding for insurance.
• Maintained a strong professional network within the radiology community, attending conferences and workshops to stay current on industry trends and best practices.
• Implemented quality assurance protocols to maintain the highest levels of accuracy in all imaging procedures.
• Collaborated with IT specialists to develop electronic medical record systems specific to radiology needs, increasing data accessibility across multiple departments.
• Coordinated with other healthcare personnel to deliver quality patient care.
• Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
• Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
• Instructed patients on proper positioning for imaging.
• Communicated test results to physicians and other healthcare professionals.

• Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
• Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
• Increased department efficiency by managing inventories of supplies such as contrast agents, films, cassettes and ensuring their availability when needed.
• Participated in quality assurance initiatives, identifying areas for improvement and implementing changes to enhance patient care.
• Optimized image quality by adjusting technical factors according to specific patient needs or clinical indications within prescribed dose limits.
• Assisted in training new Radiologic Technologists on department policies, procedures, equipment usage, and best practices for patient care.
• Handled private and confidential information in compliance with hospital policies and procedures.
• Operated radiologic equipment to produce diagnostic images and films.
• Enhanced patient experience with compassionate communication and meticulous attention to detail during examinations.
• Maintained up-to-date knowledge on industry advancements by attending conferences and participating in continuing education programs regularly.
• Reduced exam times for patients by effectively utilizing digital imaging equipment for faster image processing and storage.
• Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
• Ensured proper functioning of radiology equipment through routine inspection, calibration, troubleshooting and repair when necessary.
• Contributed to a safe working environment by adhering to all radiation safety guidelines and protocols.
• Adhered closely to quality control standards in developing and labeling of diagnostic imaging materials.
• Served as informational resource for patients and families by educating about imaging processes and addressing questions and concerns.
• Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.
• Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.