GINA ANABTAWI
Sarasota,FL
Summary
I am seeking a sales position that is challenging and requires a passionate, hands-on leader to engage with the team. Utilize strengths in motivating, developing, and targeting issues as tools to strengthen and create revenue for the business. I excel in focusing on staff and guests simultaneously, while proactively working to foster an enriched experience for the guests. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Director of Sales
Beneva Flowers
10.2023 - Current
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Facilitated regular communication between Sales and Marketing teams to ensure seamless collaboration on campaigns and client outreach efforts.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Prepared sales presentations for clients showing success and credibility of products.
- Secured major client contracts by delivering persuasive presentations that highlighted the value of our products and services.
- Increased sales revenue by implementing innovative marketing strategies and fostering strong relationships with clients.
- Built relationships with customers and community to establish long-term business growth.
Assistant Store Manager
The Furniture Warehouse
10.2022 - 10.2023
- Responsible for opening/closing duties of the store (keyholder)
- Oversee all store transfers, inventory, tagging, and overall showroom appeal
- Regularly check-in with employees to ensure that they are clear on their sales goals and offer guidance as required
- Ensure that all open purchase orders for entire store are correctly processed and delivered to guests, handling any issues or concerns that may arise
- Overcome any objections by either employees or customers
- Thus far, have met and exceeded personal monthly sales goal every single month since employment
- Have created a countless number of personal repeat clientele since March 2023, generating a revenue in excess of $200k thus far.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Assistant Manager of Rooms Operation
The Ritz-Carlton
01.2020 - 09.2022
- Prioritized guest relations, focusing on upcoming arrivals and anticipating the personal preferences of VIP guests prior to check-in
- Maintained relationships with guests throughout the duration of their stay, ensuring their experience was seamless, creating guests for life
- Implemented innovative ways to enhance guest experience while simultaneously increasing resort revenue
- Hired, trained, assisted, scheduled, and listened to new employees while supporting their growth in their new roles
- Created solutions to any guest opportunities or problems that arose
- Regularly met and exceeded both personal and team monthly sales goals.
Store Manager
Rogers & Hollands
02.2005 - 11.2019
- Met and exceeded monthly sales goals
- Traveled to various stores to train new store management
- Recruited, hired, and trained new staff
- Completed payroll and created employee schedules
- Grew clientele and built lasting relationships
- Led store sales to rank 6th out of 98 stores companywide.
Education
Bachelors in Hotel Management and Tourism -
Purdue of Fort Wayne
Internship through Baltimore Marriott Inner Harbor
Skills
- Change Management
- Customer Complaint Resolution
- Revenue Growth
- Relationship Building
- Rapport and relationship building
- Revenue Forecasting
- Appointment Scheduling
- Sales training and leadership
- Sales Targeting
- Sales Pipeline Management
- Decision-Making
- Employee Retention
- Sales Coaching
Timeline
Director of Sales
Beneva Flowers
10.2023 - Current
Assistant Store Manager
The Furniture Warehouse
10.2022 - 10.2023
Assistant Manager of Rooms Operation
The Ritz-Carlton
01.2020 - 09.2022
Store Manager
Rogers & Hollands
02.2005 - 11.2019
Bachelors in Hotel Management and Tourism -
Purdue of Fort Wayne
Internship through Baltimore Marriott Inner Harbor
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