Proficient HR professional managing talent acquisition, employee relations, and engagement. Collaborated with senior leadership to implement policies, organize corporate engagement, and strategic plans.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resource Recruitment Coordinator
Palm Tran Connection
12.2024 - Current
Streamlined the recruitment process by fully leveraging NeoGov, eliminating outdated manual workflows, and implementing automated reporting for greater transparency and operational efficiency.
Reduced cost-per-hire by strategically hiring only CDL-holding applicants for driver positions, eliminating the added training and certification expenses associated with hiring non-CDL candidates.
Maintained consistent staffing of drivers despite the department offering the lowest pay within a 30-mile radius, outperforming competitors through efficient recruitment strategies, timely follow-ups, and targeted candidate screening.
Successfully reduced time-to-hire while maintaining quality standards by reviewing and managing the full application pipeline daily.
Created and maintained up-to-date reports used across the department to support hiring decisions and track recruitment metrics.
Managed the end-to-end onboarding process, including data entry into the HRIS system and coordination of clinic appointments.
Regularly worked after hours to ensure recruitment deadlines were met and organizational goals were supported.
Currently completing training in the final stage of NeoGov to enable applicant form submission through the system and further eliminate manual documentation.
Reduced hiring costs by avoiding certification expenses for non-CDL hires.
Successfully recruited qualified drivers despite below-market compensation and high regional competition.
Maintained staffing levels during challenging hiring climates through strategic process improvements.
Human Resources Administrator
CareerSource Broward
09.2023 - Current
Recruitment, Onboarding, Offboarding: Manage the complete recruitment cycle, from sourcing top-tier candidates to facilitating their onboarding and orientation, creating a seamless recruitment experience. Conduct exit interviews.
Performance Management: Responsible for critical employee administrative tasks, including attendance, payroll, documentation, and performance assessment. Maintain the company’s pay structure.
HR Documentation: Create key HR documents, such as employment contracts, surveys, performance forms, and recommendation letters. Provide insights on turnover, training effectiveness, and HR budget usage.
Procurement: Provide oversight of contracts and agreements with external parties.
Employee Benefits: Manage benefits programs like health insurance plans and retirement accounts. Participate in compensation surveys and conduct research and analysis on market competitiveness, pay equity, and compensation trends.
Talent Development and Compliance: Coordinate employee HR compliance training sessions. Guide managers on disciplinary actions while adhering to company policies and procedures.
Employee Relations and Engagement: Handle employee grievances, plan company events, and liaise between employees and upper management as needed. Resolve compensation and HR-related issues.
Human Resource Coordinator - Contractor
Postal Center International
07.2023 - 08.2023
Onboarding: Assisted the HR department in processing new hire paperwork and ensuring compliance with employment laws and company policies.
Talent Acquisition: Conducted applicant screening and selection, evaluated resumes, and scheduled and conducted interviews.
HR Administration: Collaborated with the HR team to provide resources and support to employees and identify resolutions to employee payroll issues. Advised managers on effective pay decisions that comply with compensation policy and budgetary guidelines.
Human Resource Coordinator
Royal Bengal Logistics
06.2020 - 06.2023
Talent Acquisition: Collaborated with hiring managers to identify key competencies and skills required for open positions, resulting in a 20% increase in successful hires.
Talent Acquisition: As the lead recruiter, I acquired talent across 48 states. I pre-qualified and screened candidates and generated new leads through daily cold calls.
Training Coordinator
Archer Beauty Supply
08.2008 - 01.2018
Training: Conducted orientation sessions for new staff and provided resources for onboarding. Processed new hire paperwork.
Needs Analysis: Schedule and conduct training meetings with management and staff to identify training needs and address areas requiring additional instruction.
Content Creation: Assist in the planning, creating, and implementing annual training courses and materials for staff.
Platinum Customer Care Professional / Value Generation Coach at American ExpressPlatinum Customer Care Professional / Value Generation Coach at American Express