Hi, I’m
Gina Armstrong
North Augusta,SC
Summary
With a varied background in several different positions, I am both flexible and innovative in my work providing high-quality results. Experience working in high-volume environments demanding strong organizational and interpersonal skills. Trustworthy, ethical, punctual, and driven to achieve excellent customer service. Detail oriented and resourceful in completing projects before deadlines while multitasking efficiently.
Overview
19
years of professional experience
Work History
Rev.com
Freelance Transcriptionist
03.2020 - Current
Job overview
- Provide accurate audio and video transcription that meets the company's high standards.
- Transcribed sensitive documents with complete confidentiality.
- Maintained outstanding record of delivering claimed assignments before deadlines.
- Meeting the requirements to be promoted up a level with an overall score of 4.8 out of 5.
Appen Global
Independent Contractor - Web Search Evaluator
03.2019 - Current
Job overview
- Work on projects and assignments related to improving platforms for users of popular social media websites. (Facebook, Twitter, Instagram)
- Complete forms in accordance with company procedures.
- Perform research searches to find needed information using sources such as the internet.
- Gathered, organized and input information into digital database.
Minors Two
Closing Cashier
03.2016 - 07.2018
Job overview
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Quickly and accurately counted drawers at start and end of each shift.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Built positive relationships with customers to increase repeat business.
Patsy's Bakery
Front End Worker/Food Preparer
12.2013 - 03.2016
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Prioritized tasks and projects to meet tight deadlines.
MOUNTAIN REGION FAMILY MEDICINE
Medical Transcriptionist
01.2005 - 12.2010
Job overview
- Transcribed sensitive documents with complete confidentiality.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Applied medical terminology related to provider-specific treatments and techniques.
- Maintained 100% accuracy rate for spelling and content using a variety of medical sources.
- Reviewed documentation for compliance with requirements and accuracy of information.
Gastroenterology Associates
Medical Records Clerk
08.2008 - 09.2010
Job overview
- Scanned, filed and transmitted various medical charts and documents and adhered to digital filing procedures.
- Collaborated with department and administrative leaders to understand file organization goals and meet records management requirements.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
Education
Northeast State Community College
No Degree from General Studies
Volunteer High SchoolChurch Hill
High School Diploma
05.1997
Skills
- Microsoft Office (Work, Excel, PowerPoint)
- 65 WPM
- Data Entry
- Problem-Solving
- Meticulous Attention to detail
- Self-Motivated
- Excellent Oral and Written Communication
- Strong Interpersonal skills
- Fast Learner
- Highly Organized
- Flexible and Adaptable
Timeline
Freelance Transcriptionist
Rev.com
03.2020 - Current
Independent Contractor - Web Search Evaluator
Appen Global
03.2019 - Current
Closing Cashier
Minors Two
03.2016 - 07.2018
Front End Worker/Food Preparer
Patsy's Bakery
12.2013 - 03.2016
Medical Records Clerk
Gastroenterology Associates
08.2008 - 09.2010
Medical Transcriptionist
MOUNTAIN REGION FAMILY MEDICINE
01.2005 - 12.2010
Northeast State Community College
No Degree from General Studies
Volunteer High School
High School Diploma
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