Gina Aubrey
Scarborough
Overview
25
25
years of professional experience
Work History
Sales Administrator
EF Cultural Care Inc.
11.2010 - Current
- Contribute to team objectives in a fast-paced environment, supporting multiple teams simultaneously.
- Collaborate with cross-functional teams to drive successful outcomes across various projects.
- Consistently selected to lead new projects, supporting both sales and customer support teams.
- Effectively manage multiple projects, prioritizing tasks to ensure timely and efficient completion.
Sales and Operations Manager
Domain Advisors
10.2010 - 01.2016
- Identified and presented domain investment opportunities to individual and corporate clients, negotiating high-value exclusive sales.
- Managed client accounts to retain relationships and increase business share.
- Developed strong relationships with customers and the community to drive long-term business growth.
- Collaborated with sales, marketing, and management teams to develop a high-quality website and online marketplace.
Director of Compliance Operations
EF High School Exchange Year
05.2008 - 03.2009
- Supervised a team and coordinated compliance activities for the U.S. State Department and other regulatory agencies, managing the flow of information across multiple departments.
- Directed the background check process for both office and field staff, overseeing the successful completion of over 11,000 checks annually.
- Managed visa coordination efforts, including the processing of over 3,000 forms and the validation of more than 3,000 student visas using the U.S. State Department's tracking system.
Director of Staff Development
EF High School Exchange Year
01.2007 - 05.2008
- Screened department candidates for employment, conducting initial interviews and evaluations.
- Acted as departmental liaison to Human Resources, extending job offers and coordinating start dates for new hires.
- Set up necessary equipment and credentials, coordinating salary details and employment start dates with Human Resources.
- Restructured and developed comprehensive training materials and manuals for onboarding new hires.
- Delivered follow-up training sessions for new employees 1-3 months post-hire to reinforce learning.
- Created and organized weekly training sessions, offsite development programs, and tracked training attendance for all levels of staff.
- Developed a performance metrics system to monitor and support the professional development of staff across all positions.
- Implemented a system to track new hire and exit statistics, including historical data for departmental analysis.
- Organized content for new field staff training conferences and appointed trainers.
Director of Foundation Travel Coordination
EF High School Exchange Year
09.2002 - 01.2007
- Managed a budget of $2.25 million, ensuring efficient allocation and expenditure.
- Directed and negotiated group travel schedules for all students, coordinating program start and end dates.
- Supervised a team responsible for the coordination of international and domestic travel for over 3,000 students from more than 30 countries to and from the U.S. and Canada, maintaining high levels of customer service.
- Organized and analyzed flight logistics across over 30 international offices, 1,000 field representatives, and nearly 100 airport guides, aligning with student travel needs and requests.
Operations Manager
EF High School Exchange Year
02.2002 - 09.2002
- Managed travel coordination and support for approximately 2,000 high school exchange students traveling to and from the United States and Canada.
- Oversaw the organization and communication of travel information to ticketing agents, including coordinating schedule changes.
- Directed airport supervisors and negotiated security clearances with airlines and airports to ensure comprehensive support for student travel.
Regional Team Manager
EF High School Exchange Year
02.2001 - 02.2002
- Managed five Regional Managers, overseeing staff performance reviews and disciplinary procedures.
- Led a nationwide marketing campaign to enhance product recognition, increase school engagement, and recruit volunteers in underdeveloped regions.
- Achieved a 25% increase in team field staff volume through targeted recruitment and retention strategies.
- Developed and implemented a comprehensive training program for both new and experienced Regional Managers and field staff.
- Presented and facilitated training seminars for groups of up to 400 participants.
Regional Manager
EF High School Exchange Year
05.1999 - 02.2001
- Managed a network of 33 field personnel providing local support and guidance to international exchange students and their host families.
- Acted as the primary liaison between 28 international offices and approximately 150 high schools across Oklahoma, Iowa, and Arkansas.
- Tracked program development, negotiated future enrollments, and expanded the program into new school districts and communities.
- Created and maintained comprehensive files and documentation for government evaluations of the program.
- Consistently achieved recruitment and student placement quotas ahead of schedule, exceeding placement goals by 11%.
Timeline
Sales Administrator
EF Cultural Care Inc.
11.2010 - Current
Sales and Operations Manager
Domain Advisors
10.2010 - 01.2016
Director of Compliance Operations
EF High School Exchange Year
05.2008 - 03.2009
Director of Staff Development
EF High School Exchange Year
01.2007 - 05.2008
Director of Foundation Travel Coordination
EF High School Exchange Year
09.2002 - 01.2007
Operations Manager
EF High School Exchange Year
02.2002 - 09.2002
Regional Team Manager
EF High School Exchange Year
02.2001 - 02.2002
Regional Manager
EF High School Exchange Year
05.1999 - 02.2001
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