Gina Anderson
Lincoln,NE
Summary
Seeking a position that will benefit from customer service experience, creativity, and positive interaction skills that work well in a people-oriented organization.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Planning Specialist
Kawasaki Motors Manufacturing
Lincoln, NE
06.2022 - Current
- Developed long-range plans to identify critical support areas, resource availability and priorities.
- Obtained output information such as number of finished products and percentage of defectives to prepare status and performance reports.
- Determined production requirements based on facility's capacity and production specifications.
- Scheduled employee shifts according to production needs.
- Prioritized operations to bolster maximum performance and minimum delay.
- Created and maintained master schedule based on customer orders, availability of raw materials, machine capacity and constraints.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
- Determined equipment, materials and manpower required to complete production.
- Managed company email and customer calls
- Determined production requirements based on facility's capacity and production specifications
- Used Microsoft Word and other software tools to create documents and other communications
Life Enrichment Director
Ovation By Avamere
Omaha, NE
01.2022 - 06.2022
- Increased resident socialization through implementation of wide range of fun, educational and family-oriented activities.
- Led efforts to conceive, develop and execute thematically aligned entertainment programming.
- Assigned work to staff, set schedules and motivated strong performance in key areas.
- Developed and maintained connections with performers, agents and promoters to accumulate robust options for entertainment activation.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
- Worked with human resources to assess labor patterns and hiring requirements.
- Used Microsoft Word and other software tools to create documents and other communications.
- Maintained energy and enthusiasm in fast-paced environment.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Facilitated new employee orientations to foster positive team attitude.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Established vendor relationships to access timely services in support of events.
- Improved recreational programming based on feedback from customers and employees.
- Conducted site visits, artist walkthrough and other pre-event meetings with third parties to explain event objectives, site restrictions and performance expectations.
Life Enrichment Coach
CountryHouse Residences
06.2016 - 12.2021
- Developed and lead inter-generational activities to encourage mental agility of residents
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities
- Planned resident outings and special events to mark holidays and celebrate special occasions
- Networked with community organizations and leaders for volunteer opportunities and fundraising events for the Alzheimer's Association
- Supervised Activities Assistant and conducted performance evaluations
- Attended seminars and classes to further knowledge of dementia and Alzheimer's diseases
- Observe, analyze, and record residents' participation, reactions, and progress during activities, modifying activities as
CNA/ Med Aid
CountryHouse Residence
10.2013 - 12.2016
- Evaluated patients to identify and address wounds, behavioral concerns,and medically-relevant symptoms
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Facilitated activities of daily living, including personal hygiene management, feeding,and ambulation
Frozen-Dairy Clerk
Hy-Vee
10.2011 - 10.2013
- Handled large dairy section by maintaining section cleanliness, product rotation,and displays
- Performed general housekeeping in dairy department and cleaned and sanitized all work areas
- Restocked cases with new merchandise and removed expired items for proper disposal
- Greeted customers and directed to requested products
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
Education
Some College (No Degree) - Academic Transfer
Southeast Community College
Lincoln, NESkills
- Communication
- Conflict Resolution
- Organizational
- Service oriented
- Proficient in Mac and Windows
- Fluent in American Sign Language
- MS Office
- Training and onboarding
- Organization and Time Management
- BLS certification
- Building Customer Trust and Loyalty
- Self-Motivated
Volunteering
Volunteered with Trinity United Methodist Church (2008-2014)
- Volunteered for the Institute of Cultural Affairs, Chicago, Illinois. education local residents how to live sustainably on a low income
- Assisted with the Minnesota Resource Fair for low-income families
- Rebuild cabins for Camp Norwesca located in Chadron, NE
Timeline
Planning Specialist
Kawasaki Motors Manufacturing
06.2022 - Current
Life Enrichment Director
Ovation By Avamere
01.2022 - 06.2022
Life Enrichment Coach
CountryHouse Residences
06.2016 - 12.2021
CNA/ Med Aid
CountryHouse Residence
10.2013 - 12.2016
Frozen-Dairy Clerk
Hy-Vee
10.2011 - 10.2013
Some College (No Degree) - Academic Transfer
Southeast Community College