Summary
Overview
Work History
Skills
Timeline
Generic

Gina Ballogdajan

Summary

Detail oriented Assistant Community Manager bringing 5 years of related property management experience with thorough knowledge of standard policies and procedures.

Overview

5
5
years of professional experience

Work History

Assistant Community Manager

Continental Realty Corporation
Raleigh, NC
01.2019 - Current

Assistant Community Manager (Jan 2023) for St. Mary’s Square Apartments & St. Mary's Square North in downtown Raleigh location. Commonly helping out at sister properties when needed: The Edison Lofts (highrise) & The Village (garden style). Conducting tours and processing applicants following company's verification process and policies.

  • Collect rent payments from residents, manage economic occupancy
  • Processed Standard List of Charges for all past resident move outs
  • Manage Renter's Insurance
  • Upholding 40% gross conversion ratio at both individual properties of St. Mary's Square & St. Mary's Square North for 2023
  • Coordinated events for residents of the community.
  • Thorough attention to detail in generating legal documents along with monthly & weekly reports
  • Effectively resolve customer complaints

Temporary Leasing Consultant

MAA
Raleigh, NC
09.2018 - 12.2018

Temporary Leasing Consultant for luxury apartment community Post Parkside at Wade consisting of 803 units featuring townhouses, garden style, and mid-rise style homes with gated access.

  • Utilized lead management system CRM to contact all incoming prospects
  • Provided tours of the community to prospective tenants and offered valuable information in regards to its major features
  • Encouraged prospective tenants to fill out an application once they toured the property
  • Conducted background checks on applicants

Catering Sales Administrative Assistant

The Omni Grove Park Inn
Asheville, NC
6 2017 - 7 2018

Building long-term relationships with potential and existing clients. Administrative Assistant in Sales/Servicing of Weddings & Conferences, while communicating client needs to hotel-wide departments for effective execution of special events.

  • Manage calendars for 3 Catering Managers; scheduling site visits, meetings, and handled leads via phone & email to promote revenue
  • Consistently meet daily and weekly hotel deadlines to include Banquet Event Orders, Diagrams, Group Resumes and publishing materials to appropriate departments
  • Assisted in the sales/servicing of over 100 weddings & conferences from 2017-2018
  • Draft Catering estimates for all Weddings & Meetings and collect payment

Skills

  • Microsoft Word, Outlook, Excel, PowerPoint
  • Google Docs, Sheets
  • Delinquency management
  • Application processing & administrative tasks related to apartment leases
  • LRO
  • CRM Flex proficiency
  • Yardi Software proficiency
  • Weekly/monthly data entry reports
  • Excellent in conflict resolution

Timeline

Assistant Community Manager

Continental Realty Corporation
01.2019 - Current

Temporary Leasing Consultant

MAA
09.2018 - 12.2018

Catering Sales Administrative Assistant

The Omni Grove Park Inn
6 2017 - 7 2018
Gina Ballogdajan