Gina Bannister
Sweepstakes Headquarters
WENDELL,NC
14
years of professional experience
Dynamic manager with proven success in enhancing customer engagement and driving operational efficiency. Expertise in decision-making and mentoring teams to achieve excellence in service delivery.
Work History
Manager
8 Years 4 Months- Led strategic initiatives to enhance customer engagement and retention programs.
- Mentored team members in best practices for project management and customer service excellence.
- Developed and implemented operational processes to improve workflow efficiency across departments.
- Analyzed market trends to inform decision-making and optimize promotional strategies.
- Verified timekeeping records and handled any discrepancies with employees.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Prep Cook/Pantry Cook
6 Months- Prepared high-quality ingredients in accordance with restaurant standards and recipes.
- Assisted chefs with daily meal prep, enhancing workflow and productivity.
- Maintained cleanliness and organization of kitchen stations to ensure efficiency.
- Operated kitchen equipment safely while adhering to safety protocols and guidelines.
- Collaborated with team members to execute timely service during peak hours.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Line Cook
4 Years 5 Months- Prepared and plated dishes according to established recipes and presentation standards.
- Operated kitchen equipment efficiently, ensuring proper maintenance and cleanliness.
- Collaborated with team members to streamline food preparation processes.
- Managed inventory effectively, minimizing waste while maintaining stock levels.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Education
High School Diploma
Skills
Customer engagement
Decision-making
Communication skills
Problem-solving expertise
Training and development
Operational efficiency
Time management
Customer service
Timeline
Manager
Sweepstakes Headquarters
04.2017 - 08.2025Read More
Prep Cook/Pantry Cook
Ruth Chris Steakhouse
08.2016 - 02.2017Read More
Line Cook
Carrabba's Italian Grill
10.2011 - 03.2016Read More
Parkland High School
High School Diploma
Read More