Dynamic and driven professional with a passion for building relationships, raising awareness, and making a difference in children's lives. Possesses exceptional adaptability and a keen ability to grasp new concepts quickly. Demonstrated capacity to excel in diverse roles and environments, consistently exceeding expectations and ascending rapidly within organizations. Eager to leverage this agility and ambition to make significant contributions in a challenging and dynamic work setting.
Overview
11
11
years of professional experience
1
1
Certification
Work History
EXECUTIVE ADMINISTRATOR
InTouch Financial Group
08.2023 - Current
Facilitated fast-paced and dynamic entrepreneurial environment.
Fostered positive working relationships with cross-functional teams through excellent interpersonal skills and clear communication.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Expedited response times to stakeholder inquiries with diligent monitoring of executive correspondence channels including email, phone calls, or messages.
Safeguarded confidential information through the implementation of strict document management protocols and secure filing systems.
Sent 15-20 emails daily demonstrating a mastery of written communication and attention to detail.
Schedule and coordinated virtual and in –person meetings, events, travel, and appointments for a 15 person department.
Organized and managed sensitive data input in over 10 spreadsheets retrieving and delivering information monthly
Created a more efficient workspace by proactively anticipating department needs
REAL ESTATE AGENT
Various Brokerages
08.2017 - 08.2023
Assisted clients in buying and selling residential properties, providing personalized guidance throughout the transaction process
Created compelling property listings with high-quality visuals and detailed descriptions to attract potential buyers
Utilized effective marketing strategies, including social media platforms, to promote properties and generate leads.
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
PUBLIC OUTREACH AND DEVELOPMENT COORDINATOR
Kids Excel El Paso
08.2017 - 08.2021
Passionately championed the organization's mission by actively raising awareness through dynamic presentations and strategic marketing and advertising endeavors, embodying a walking embodiment of its values and objectives.
Supported the Executive Director with major donor cultivation and stewardship as well as fundraising strategies, and grant writing.
Enhanced office efficiency by delivering continuous support to the Executive Director, office personnel, and hourly employees through proactive communication and collaborative teamwork efforts.
Managed the organization's social media presence by creating compelling content and implementing a media strategy and schedule resulting in a 30% increase of engagement.
Directed donor recognition and appreciation efforts, orchestrating innovative strategies to express gratitude and foster donor retention.
Attended conferences to stay up-to-date with marketing for non-profit trends.
Choreographed and instructed dance education class using the New York Dance Institute's unique pedagogy for minimum of six elementary schools each year and assisted with instruction for scholarship groups.
Developed and implemented the entire virtual class program, leading the team from inception to completion utilizing advanced technological solutions, exceptional organizational abilities, and meticulous attention to detail.
Exercised leadership capabilities by successfully motivating and inspiring others.
FRONT OFFICE MANAGER/CARE COMMITTEE PRESIDENT
Doubletree by Hilton Downtown El Paso
11.2012 - 01.2017
Excelled in a fast-paced environment while maintaining day-to-day front office operations
Led a team of 12-15 front office staff, providing comprehensive training and guidance to ensure efficient and effective operations.
Enhanced employee morale with team-building events, activities, and recognition.
Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours while reducing cost by 10% through data analysis and communication.
Implemented and enforced strategies taught by Hilton-conducted trainings specializing in upholding brand excellence.
Fostered positive customer service experiences and satisfaction by adhering to the Doubletree Care Committee mission of Creating a Rewarding Experience resulting in 94% approval rating for departmental satisfaction.
Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
Education
BACHELOR OF ARTS IN CORPORATE AND ORGANIZATIONAL COMMUNICATION -
University of Texas at El Paso
Skills
Leadership and Team Management
Operations Management
Strategic Planning
Financial Acumen
Event Planning
Problem-Solving & Decision Making
Project Management
Strong Communication
Social Media Management
Public and Client Relations
Meeting Coordination
Schedule Management
Video Conferencing Software
Web technologies and services
Database Management
Project Oversight
Certification
Conflict Negotiation and Mediation
Timeline
EXECUTIVE ADMINISTRATOR
InTouch Financial Group
08.2023 - Current
PUBLIC OUTREACH AND DEVELOPMENT COORDINATOR
Kids Excel El Paso
08.2017 - 08.2021
REAL ESTATE AGENT
Various Brokerages
08.2017 - 08.2023
FRONT OFFICE MANAGER/CARE COMMITTEE PRESIDENT
Doubletree by Hilton Downtown El Paso
11.2012 - 01.2017
BACHELOR OF ARTS IN CORPORATE AND ORGANIZATIONAL COMMUNICATION -
Business Development Manager at LandAmerica Commonwealth Financial Group, LandAmerica Financial GroupBusiness Development Manager at LandAmerica Commonwealth Financial Group, LandAmerica Financial Group