Compassionate and proactive instructional assistant with a focus on student safety and supervision. Experience in fostering a positive learning environment and implementing conflict resolution strategies, ensuring compliance with school policies.
Overview
21
21
years of professional experience
Work History
Substitute Instructional Assistant 1 & 2
Riverside School District
Riverside ,CA
08.2024 - Current
Supported classroom activities by assisting teachers with instructional materials and student engagement.
Adapted lesson plans to meet diverse learning needs of students, enhancing overall classroom experience.
Maintained a safe and orderly environment, ensuring compliance with school policies and procedures.
Collaborated with educators to implement individualized education plans (IEPs) for students requiring additional support.
Monitored student progress, providing feedback to teachers on behavior and academic performance.
Engaged in professional development opportunities to improve instructional support skills and strategies.
Aided lead teacher in record-keeping tasks such as tracking attendance data or maintaining student portfolios over time for documentation purposes.
Life Skills Training Instructing students and helping personal hygiene, toileting changing diapers.
Adaptive Equipment Managing the use of specialized chairs, standers or walkers, and wheel chairs.
Health support assisting with feeding, toileting, monitoring for seizures and administrating seizure medication.
Community escorting students on outings in the community assisting with cash handling, community signs, directions, safety.
Busing riding with students to and from school with medical treatment plans monitoring students for seizure.
Noon Duty Supervisor Substitute
Riverside School District
Riverside, CA
08.2024 - 05.2025
Supervised student behavior during lunch periods to ensure a safe and positive environment.
Implemented conflict resolution strategies, effectively reducing disputes among students.
Coordinated activities and games to promote engagement and physical activity during recess.
Monitored compliance with school policies, ensuring adherence to safety regulations.
Trained new staff on supervision protocols and emergency procedures for effective teamwork.
Reduced incidents of bullying through proactive supervision, conflict resolution, and communication with school staff.
Collaborated closely with teachers to identify students who required additional support or intervention during free time on campus.
Assisted in the organization of special events such as field trips, assemblies, and sports days for smooth execution.
Assisted with the supervision of after-school clubs, sports teams, or other extracurricular activities as needed.
Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Provided lunchtime assistance to monitor children, assist with eating and serve food.
Restocked supplies and personal hygiene products for use by students.
Monitored children's activities to verify safety and wellbeing.
Responded to inquiries from parents and guardians.
Substitute Kindergarten Assistant
Riverside School District
Riverside, Ca
08.2023 - 05.2024
Supported classroom activities, fostering a positive learning environment for students.
Assisted in developing and implementing educational materials aligned with curriculum standards.
Collaborated with teachers to monitor student progress and address individual learning needs.
Facilitated small group instruction to enhance literacy and numeracy skills among students.
Organized and maintained classroom supplies, ensuring an efficient learning space.
Played games with students to increase understanding of subjects.
Prepared instructional materials for group and one-on-one use to comply with established curriculum.
Promoted healthy habits by implementing nutrition education lessons as part of the kindergarten curriculum regularly integrating physical activity breaks during class time.
Demonstrated flexibility in adapting to changing classroom dynamics or unforeseen circumstances ensuring seamless transitions minimal disruptions learning experiences.
Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Monitored student classroom and outdoors activities to promote student safety.
Helped teacher prepare instructional material and displays.
Enforced rules and instructions to maintain discipline.
Helped teachers manage bus loading and unloading.
Monitored students in computer lab to enforce proper use of resources.
Customer Service Agent
D&D Cleaning Service
Riverside, CA
05.2018 - 07.2023
Facilitated communications through management of inbound and outbound customer calls.
communicated professionally with colleagues, freelancers and clients.
Assisted call-in customers with questions and orders.
Delivered superior client servies, fostering strong rapport,retention and satisfaction.
Demonstrated high attention to detail,organization, and ability to manage multiple task and projects simultaneously.
Senior Bank Teller
Chase Bank
Highland, CA
09.2005 - 10.2012
Supervised daily cash handling procedures, ensuring accuracy and compliance with banking regulations.
Mentored junior tellers, fostering a collaborative environment and enhancing team performance.
Implemented process improvements that increased transaction efficiency and reduced customer wait times.
Developed training materials for new staff, promoting consistency in service delivery and operational excellence.
Utilized banking software to manage accounts, streamline operations, and maintain accurate financial records.
Collaborated with management to refine branch policies, improving overall workflow and risk management strategies.
Maintained a thorough understanding of bank products, services, and regulations, ensuring the ability to provide knowledgeable guidance to customers.
Demonstrated proficiency in operating various banking systems, ensuring seamless transaction processing for customers.
Streamlined daily operations for increased productivity by implementing improved cash handling procedures.
Performed end-of-day reconciliation tasks accurately, contributing to smooth daily closeout procedures within the branch.
Supported customers in navigating online banking platforms and mobile applications, promoting digital services adoption among clients.
Reinforced security measures by adhering to established protocols and promptly reporting suspicious activity.
Recognized and prevented fraudulent activities and suspicious transactions.
Managed daily bank operations by processing customer transactions and providing exceptional customer service.
Mentored and trained new tellers on bank procedures and customer service standards.
Answered inquiries regarding checking and savings accounts and other related products.
Substitute Instructional Assistant (TK) at Colton Joint Unified School DistrictSubstitute Instructional Assistant (TK) at Colton Joint Unified School District