Gina Beck
Trenton,SC
Summary
Driven, flexible, dedicated and hard-working office assistant with excellent clerical skills. Experienced in organizing schedules and maintaining customer relations. Highly dependable, ethical and reliable.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Retreat Spa And Salon
2022.12 - Current
- Operated multi-line telephone system to answer and direct high volume of calls.
- Routed incoming mail and messages to relevant personnel without delay.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Book appointments for multiple providers.
- Enter client information.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Office Assistant/Social Media Manager
Connect Space
2022.04 - 2022.11
- Greeted visitors, determined their needs and directed them to the appropriate personnel
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies
- Assisted with special projects as needed by researching information on the internet or through other sources
- Developed and implemented successful social media campaigns to support company objectives
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn
- Managed the daily operations of all assigned social media accounts.
Office Assistant
Thomas Realty R1
2021.10 - 2022.03
- Greeted visitors, determined their needs and directed them to the appropriate personnel
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies
- Answered phone calls and welcomed visitors to office
- Scheduled meetings and coordinated materials to be distributed to attendees.
Assistant Store Manager
Rue 21
2018.10 - 2021.09
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction
- Maintained accurate records of all transactions, stock levels and employee performance metrics
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours
- Ensured compliance with all safety regulations throughout the store premises
- Identified areas of operational inefficiency and implemented solutions to streamline processes
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary
- Assisted in recruiting efforts by interviewing candidates for open positions in the store
- Handled complaints from customers by empathetically listening, recording details and offering solutions
- Supervised cashiers in processing credit, debit and cash payments to streamline sales
- Handled scheduling for store shifts to achieve adequate staffing
- Maintained inventory by checking merchandise to determine levels
- Delegated assignments based on team strengths to optimize floor coverage and service levels
- Coached and developed store associates through formal and informal interactions
- Checked monthly sales and performance reports to support operational planning and strategic decision-making
- Nightly deposits.
Education
San Juan College
Farmington, NMAztec High School
Aztec, NM05.2018
Skills
Business Administration
Presentation Development
Customer Service
Administrative Support
Listening Skills
Inventory Management
Cloud-Based File Organization
Greeting and Seating Clients
Timeline
Front Desk Receptionist
Retreat Spa And Salon
2022.12 - Current
Office Assistant/Social Media Manager
Connect Space
2022.04 - 2022.11
Office Assistant
Thomas Realty R1
2021.10 - 2022.03
Assistant Store Manager
Rue 21
2018.10 - 2021.09
San Juan College
Aztec High School
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