Gina Bohanon
Fairfield,CA
Summary
Motivated Customer Service Professional with over 15 years of Healthcare expertise. Dedicated and committed to helping community members improve wellness through hands-on support and education. Effective at building and maintaining loyal customer relationships.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Amazon
Vacaville, CA
11.2017 - Current
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Followed procedures at all times for personal and team safety.
- Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
- Communicated with other departments to facilitate fulfillment activities and address issues.
Accounting Clerk
Mount Calvary Baptist Church
Fairfield, CA
03.2012 - 03.2015
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Collect and count currency and cash.
- Generated reports to assess performance and make adjustments.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Identified and resolved internal accounting variances, promoting data accuracy.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
Medical Office Coordinator
Dr.Navalonic/MDVIP
Benicia, CA
04.2008 - 02.2010
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Managed office bookkeeping with insurance billing and patient payments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Education
No Degree - Health Sciences
Napa Valley College
Napa, CA01.2004
No Degree - Business Administration And Management
Solano Community College
Fairfield, CA09.2002
Skills
- Experience working with diverse populations
- Organization and Time management
- Excellent verbal and written communication skills
- Microsoft Office Proficiency
- Experience leading and working effectively in teams
- Organized and Detail-Oriented
Certification
North Bay Community Health Worker Training Program
Touro University, CA
Jan. 2024 - March 2024
80 Hour training program (to be completed March 5, 2024)
Timeline
Fulfillment Associate
Amazon
11.2017 - Current
Accounting Clerk
Mount Calvary Baptist Church
03.2012 - 03.2015
Medical Office Coordinator
Dr.Navalonic/MDVIP
04.2008 - 02.2010
No Degree - Health Sciences
Napa Valley College
No Degree - Business Administration And Management
Solano Community College
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