Gina Bosman
Self-employeed
Lynden,WA
30
years of professional experience
Experienced professional with a solid background in customer service and team motivation. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Reliable and adaptable.
Work History
Violin Instructor
30 Years- Facilitated group classes, fostering collaborative learning and musical expression among students.
- Enhanced student performance by implementing personalized lesson plans tailored to individual learning styles.
- Mentored students in performance techniques, ensuring confidence during recitals and auditions.
- Evaluated student progress through regular assessments, adjusting teaching strategies.
- Collaborated with instructors and other specialists to promote commonalities, distinctions and connections in music education.
- Developed strong relationships with parents, resulting in improved communication and increased student commitment to practicing at home.
- Organized successful recitals to showcase students'' progress and achievements.
Manager of Seafood Department
1 Year 4 Months- Managed daily seafood operations to ensure product quality and freshness.
- Oversaw inventory management, including ordering and stock rotation processes.
- Ensured compliance with health regulations and company standards in seafood department.
- Implemented merchandising strategies to enhance product visibility and sales performance.
- Monitored customer feedback to improve service quality and address concerns promptly.
- Boosted employee morale through regular recognition of outstanding performance and fostering a positive work culture within the department.
- Resolved customer issues promptly and professionally, demonstrating commitment to exceptional service standards.
- Enhanced customer satisfaction by providing knowledgeable assistance and personalized seafood selection recommendations.
- Collaborated with store management to develop promotional strategies that increased sales during peak seasons or special events.
- Maintained high-quality standards by ensuring proper storage, temperature control, and handling of seafood products.
- Wrapped, weighed, labeled and priced cuts of seafood.
- Prepared and placed seafood cuts and products in the the display counter to appeal to customers.
- Created clean and inviting a clean and inviting appearance for fresh seafood cases to encourage sales.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
- Trained staff on seafood handling procedures and safety protocols.
Instacart Shopper
3 Years 3 Months- Managed customer communications to confirm orders and address inquiries promptly.
- Implemented time-saving strategies to enhance overall shopping efficiency and accuracy.
- Coordinated order fulfillment by efficiently selecting and gathering items for delivery.
- Ensured quality control through thorough inspection of products prior to delivery.
Certified Nursing Assistant
2 Years 9 Months- Provided compassionate care to patients, ensuring comfort and support during daily activities.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Education
Associate of Arts - Transfer Degree
No Degree - Chinese Language
Skills
Training and coaching
Business development
Motivational skills
Attention to detail
Skill development
Interpersonal communication
Active listening
Patience and empathy
Respectful and compassionate
Customer service
Timeline
Manager of Seafood Department
Fred Myer
04.2025 - 08.2026Read More
Instacart Shopper
Independent Contracted/Self-employed
01.2022 - 04.2025Read More
Certified Nursing Assistant
Chrisitan Health Care Center
08.2008 - 05.2011Read More
Violin Instructor
Self-employeed
09.1996 - CurrentRead More
Whatcom Community College
Associate of Arts from Transfer Degree
Read More
Sichuan University
No Degree from Chinese Language
Read More