GINA BROCK

Responsible for assisting residents with resources to help with paying bills, education, avoiding evictions.

Also coordinated food giveaways, school supplies and everyday needs. Organized Holiday celebrations for the children. Making contacts throught the community for donations and services.

• Responsible for a Section 202 HUD Senior Property.
• Handled resident complaints and expedited maintenance requests.
• Inspected properties regularly to identify deficiencies and schedule repairs.
• Collected monthly assessments, rental fees, deposits and payments.
• Updated tenant and unit information in housing database.
• Coordinated general maintenance and repairs to keep facilities operational.
• Solicited and analyzed bids for repairs, renovation and maintenance.
• Conducted apartment tours for potential tenants.
• Reviewed applications and assessed household information per program regulations.
• Prepared and submitted reports to supervisor.

• Managed two tax credit properties (33-unit multi-family and 22-unit high rise).
• Handled resident complaints and expedited maintenance requests.
• Collected rents, deposits, and payments.
• Maintained accurate and compliant records for audits.
• Conducted tours and processed tenant applications.

• Managed a 189-lot mobile home park.
• Oversaw upkeep and sales of mobile homes within the park.
• Handled rent collection, tenant relations, marketing, and rule enforcement.

• Managed HUD subsidized 48-unit property.
• Handled rents, rule enforcement, and vendor payments.
• Conducted annual inspections and supervised maintenance department.

• Managed daily operations of 48-unit HUD-subsidized complex.
• Handled leasing, tenant relations, and community policy enforcement.
• Maintained waiting list and ensured excellent customer service.