Summary
Overview
Work History
Education
Skills
Timeline
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Gina Cabanas

Lawrence,KS

Summary

Dynamic and dedicated professional with experience at Walmart, excelling in quality control and customer engagement. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in food safety compliance and training, consistently maintaining high standards in produce presentation and sanitation. Committed to fostering a safe and efficient retail environment.

Experienced with maintaining and organizing produce displays to ensure product freshness. Utilizes skills in quality control and inventory management to meet customer satisfaction. Knowledge of proper storage techniques and safety standards ensures clean and efficient work area.

Overview

17
17
years of professional experience

Work History

Produce Associate

Walmart
07.2022 - 04.2025
  • Assisted in daily produce sorting and quality checks to ensure freshness.
  • Operated packing equipment to prepare fruits and vegetables for distribution.
  • Followed safety protocols and maintained clean workspaces to promote a safe environment.
  • Collaborated with team members to meet production goals efficiently.
  • Learned proper handling techniques for various types of produce to minimize waste.
  • Supported team in maintaining compliance with health regulations during operations.
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.

CSR

Roys Liqours
12.2022 - 06.2023
  • Enhanced customer satisfaction by providing personalized assistance to individuals with special needs in the retail environment.

CSR

Scotch Fabric Care
08.2008 - 12.2022
  • Resolved customer inquiries through various communication channels, ensuring high levels of satisfaction.
  • Collaborated with team members to improve response times and streamline processes.
  • Trained new employees on company policies, enhancing team performance and service delivery.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
  • Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.

Education

Associate of Applied Science - Business

National American University
Kansas City, KS

Skills

  • Safety standards
  • Customer engagement
  • Restocking produce
  • Product presentation
  • Shelf stocking
  • Training and mentoring
  • Merchandise organization
  • Quality control guidelines
  • Loss prevention strategies
  • Written and oral communication
  • Workplace safety
  • Retail sales
  • Marking down products
  • Food safety compliance
  • Sanitizing requirements
  • Temperature monitoring
  • Cleaning and sanitation
  • Stock rotation
  • Price checking
  • Product knowledge expertise
  • Removing defective products

Timeline

CSR

Roys Liqours
12.2022 - 06.2023

Produce Associate

Walmart
07.2022 - 04.2025

CSR

Scotch Fabric Care
08.2008 - 12.2022

Associate of Applied Science - Business

National American University

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Gina Cabanas