Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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GINA CANTONI

Operations Assistant
Saco,ME

Summary

Seasoned Operations Administrator and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

17
17
years of professional experience

Work History

Administrative Specialist II

MAINE MEDICAL CENTER
Portland, ME
05.2020 - Current
  • Created and updated records and files to maintain document compliance.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Identified communication channels to set roadmap to distribute information.
  • Monitored and managed expenses with allotted budgets and reviewed and approved expense reports.
  • Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
  • Maintained and optimized manager's calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.

Administrative Specialist III

MaineHealth - Maine Medical Center
05.2020 - 12.2020
  • Led five department directors in quality improvement initiatives, by retrieving and analyzing statistical data from numerous sources
  • Created education sessions both virtually and in-person, for 6000+ staff for Workplace
  • Violence Prevention class
  • Strengthened customer service by identifying key performance indicators, and prompt responses and solutions, and developing long-term relationships
  • Prepared annual budgets with controls to prevent overages.
  • Increased company profits through performance optimization strategies and efficiency improvements.
  • Identified issues with production, workforce, and material sourcing and implemented successful solutions.

Administrative Specialist II

05.2014 - 11.2019
  • Boosted employee retention by building a positive work environment, even work assignments, and provide fun, engaging activities
  • Optimized patient flow by prioritizing admission/discharge paperwork, and maintaining databases to ensure processes are clean and accurate
  • Mitigated depletion of supplies through regular inventory assessments and ordering processes and reducing waste
  • Displayed proficiency in use of innovative technology by navigating complex internal networks, maintaining pristine records, and utilizing EMR and EHR systems accurately
  • Facilitated Six Sigma/LEAN program, by implementing KPIs, and created more efficient processes, ie: quicker call bell response times, more timely training
  • Positioned teams for success within 36-bed unit by coordinating licensing and credentialing

Program Coordinator

MaineHealth
Portland, ME
11.2006 - 10.2012
  • Designed program implementation and maintenance plan.
  • Organized and managed program development from conception through successful execution.
  • Assisted with grant writing and fundraising efforts to secure funding and sustain program long-term.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Provided ongoing direction and leadership for program operations.

Education

Master's Degree - Healthcare Administrations

Purdue University Global

Bachelor's Degree - Healthcare Administration

Purdue University Global

Skills

    Inventory purchasing

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Affiliations

NAHQ

IAAP

Society for Collegiate Leadership and Achievement (SCHA)

Timeline

Administrative Specialist II

MAINE MEDICAL CENTER
05.2020 - Current

Administrative Specialist III

MaineHealth - Maine Medical Center
05.2020 - 12.2020

Administrative Specialist II

05.2014 - 11.2019

Program Coordinator

MaineHealth
11.2006 - 10.2012

Master's Degree - Healthcare Administrations

Purdue University Global

Bachelor's Degree - Healthcare Administration

Purdue University Global
GINA CANTONIOperations Assistant