GINA CANTONI
Operations Assistant
Saco,ME
Summary
Seasoned Operations Administrator and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
17
17
years of professional experience
Work History
Administrative Specialist II
MAINE MEDICAL CENTER
Portland, ME
05.2020 - Current
- Created and updated records and files to maintain document compliance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Identified communication channels to set roadmap to distribute information.
- Monitored and managed expenses with allotted budgets and reviewed and approved expense reports.
- Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
- Maintained and optimized manager's calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Administrative Specialist III
MaineHealth - Maine Medical Center
05.2020 - 12.2020
- Led five department directors in quality improvement initiatives, by retrieving and analyzing statistical data from numerous sources
- Created education sessions both virtually and in-person, for 6000+ staff for Workplace
- Violence Prevention class
- Strengthened customer service by identifying key performance indicators, and prompt responses and solutions, and developing long-term relationships
- Prepared annual budgets with controls to prevent overages.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Identified issues with production, workforce, and material sourcing and implemented successful solutions.
Administrative Specialist II
05.2014 - 11.2019
- Boosted employee retention by building a positive work environment, even work assignments, and provide fun, engaging activities
- Optimized patient flow by prioritizing admission/discharge paperwork, and maintaining databases to ensure processes are clean and accurate
- Mitigated depletion of supplies through regular inventory assessments and ordering processes and reducing waste
- Displayed proficiency in use of innovative technology by navigating complex internal networks, maintaining pristine records, and utilizing EMR and EHR systems accurately
- Facilitated Six Sigma/LEAN program, by implementing KPIs, and created more efficient processes, ie: quicker call bell response times, more timely training
- Positioned teams for success within 36-bed unit by coordinating licensing and credentialing
Program Coordinator
MaineHealth
Portland, ME
11.2006 - 10.2012
- Designed program implementation and maintenance plan.
- Organized and managed program development from conception through successful execution.
- Assisted with grant writing and fundraising efforts to secure funding and sustain program long-term.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Provided ongoing direction and leadership for program operations.
Education
Master's Degree - Healthcare Administrations
Purdue University Global
Bachelor's Degree - Healthcare Administration
Purdue University Global
Skills
Inventory purchasing
Document management
Project coordination
Multitasking Abilities
Attention to Detail
MS Office
Decision-Making
Self-Motivated
Planning and Coordination
Problem-Solving
Process improvements
Strategic planning and execution
Profitability and revenue generation
Capital spending
Cost analysis and savings
Relationship building and retention
Performance metrics analysis
Policy and procedure development
Purchasing and planning
Affiliations
NAHQ
IAAP
Society for Collegiate Leadership and Achievement (SCHA)
Timeline
Administrative Specialist II
MAINE MEDICAL CENTER
05.2020 - Current
Administrative Specialist III
MaineHealth - Maine Medical Center
05.2020 - 12.2020
Administrative Specialist II
05.2014 - 11.2019
Program Coordinator
MaineHealth
11.2006 - 10.2012
Master's Degree - Healthcare Administrations
Purdue University Global
Bachelor's Degree - Healthcare Administration
Purdue University Global